Nathan Thomas Email & Phone Number

PROFESSIONAL SUMMARY An effective technology professional with a focus on customer service who offers thirty years of professional information technology experience, leadership qualities and professionalism, a broad skill set, and an understanding of how technology impacts business. Possesses more than 5 years of IT management experience. Expertise encompasses Project Management, Client Relations, and Technical Support Management. TECHNICAL SUMMARY Hardware: Cisco Call Manager and VOIP phones, ScriptPro equipment including SP x00 series Robots, Stations, Checkpoints. Cisco ASA 5500 firewalls, Cisco 2960 switches and 28xx routers, Dell workstations, Dell servers, HP Thin Clients, CCTV security cameras, CCTV DVRs, CAT6 and telephone cabling and testing, ProTools, and various audio and video devices.Operating Systems/Protocols/Software: C#, HTML, JavaScript, CSS, Angular, Bootstrap, Cisco Unified Communications Manager, Cisco Unity, WebEx, Jabber, proprietary ScriptPro software, TCP/IP, DNS, DHCP, LDAP, Windows Server 2008R2/7/XP, Office 365 SharePoint Online, Office 365 Exchange Online, Office 365 Lync, Active Directory Domain Services, Active Directory Federation Services, Microsoft Exchange, Windows Server Update Services, Microsoft SQL Server, SQL Server Management Studio, PC Anywhere, Bomgar, VMware Sphere, VMware Foundation, VMware Composer, VCenter Server, VCenter Orchestrator, VMware ESX, Cisco Network Assistant, Cisco AnyConnect VPN Client, Symantec Corporate Edition/Endpoint Protection, Linux, AccessBase 2000, CCTV security systems, Photoshop, Illustrator, Flash, GIMP.

Listed skills include Cisco Technologies, Vmware, Help Desk Support, Hardware, and 45 others.