Nathan Wellman Email & Phone Number

Kansas City, MO, US

Leawood, Kansas, United States

Administration of key systems including Active Directory, Exchange, Keeper Password Manager, Azure, Intune, and Microsoft Teams Rooms (MTR) systems. Development of PowerShell scripts for large-scale changes in Active Directory and Exchange. Management of the security vulnerability patching process. Timely Tier 3 end-user and executive support.

Leawood, Kansas, United States

Leveraged Active Directory and Exchange Admin Center for account and mailbox creation/management, access management, and support. Tier 2+ end-user support of over 2,000 employees, contractors, and consultants across Windows and MacOS environments using a combination of remote access and device management tools.

Leawood, Kansas, United States

Relationship building and solutions implementation for both clients and internal stakeholders on a Moodle platform. Improved processes and enhanced information access through creation and maintenance of an intranet resource site for our sales team. Implementation of ServiceNow ticket process to track support and business contacts.

Leawood, KS

First point of contact for end users of several web-hosted Moodle E-Learning platforms, as well as internal support for employees utilizing tools such as ServiceNow, inContact, and Bomgar remote assistance.

Leawood, KS

Primary contact for troubleshooting retail and theatre systems, including POS terminals, digital signage, offi ce workstations, and printers. Profi cient in RDP, VNC, and Citrix for eff ective problem resolution.

Kansas City, Missouri

Primary on-site IT support for more than 600 unique Windows devices in a public school environment. Daily tasks include hardware and software troubleshooting, repair, and configuration; imaging; data migration; and support for A/V equipment. Main tools include Symantec Ghost, Live Linux, and Remote Desktop. Strong understanding of Windows support.

Independence, Missouri

Used strong interpersonal skills to establish positive customer relationships. Regularly worked with customers on an individual basis to help promote a fuller understanding of technology, allowing for more informed technology purchases.