Nathan Halverson Email & Phone Number

Portland, Maine Area

Responsible for onboarding process for all new clients. This includes closing the sales cycle, technical consultations and deployment strategies and account management.

Longmont, Co

Served as the senior trainer, subject matter expert and instructional designer in the design, development, implementation and presentation of Genius Labs products and materials for internal and external use. I have been directly responsible for on-boarding over seventy employees over the span of six years.- Led mobile and desktop product training and product overviews.- Worked with multiple internal teams to create roll-out plans for new products and features.- Created and maintained library of training process and reference documents, including product training work flows, curriculum outlines, user guides, etc.- Designed, developed and implemented on-boarding and product training programs for employees using traditional classroom, virtual classroom, and e-learning methodologies.- Designed, developed and implemented training programs for customer base. - Directly responsible for new hire on-boarding and creating an engaging and interactive learning program.

Led all Presales operations which included the organization and writing of technical presentations, webinars deliveries and technical consultations.Writer and Editor for technical content on community website.Assisted Marketing team in building new strategies for business development which led to 10% revenue increase in a 6 month time frame.Well versed in technologies such as MySQL, Apache webserver, TCP/IP, SNMP, NetFlow and WAN concepts.Fluent with various desktop platforms such as Windows 2008 server, Windows 7, Windows XP and experience with Linux distributions CentOS and Redhat 4.

Recognized for exceptional work with existing customers and promoted to Lead Trainer of Presale services within one year.Responsible for working directly with IT managers, Network Administrators and Engineers from organizations such as NASA, EPA and Paramount Pictures in supporting and training of our products. Assisted Development with QA tests and debugging of new software updates and releases.

Responsible for boundary surveys and land locations.

Part of a 3 man party responsible for survey locations and establishing property boundaries.

Responsible for website updates, DSL and dialup support queries and onsite PC maintenance.

Technical Support contractor for IOmega and NetZero.

Supported dialup internet connectivity.