As Regional HR Manager for both the South West & Wales region and the South East region, I support the implementation of national HR strategies, providing professional advice and coaching support to regional and local business line managers as well as working with senior regional management to improve performance, morale and to drive engagement in an existing high performance culture.

UK wide delivery of training to multiple specialism’s including: IT, Accountancy and Finance, Construction and Property, Office Support, Marketing, Procurement, Social Care, Legal, Education, Contact Centres, Senior Finance and Human Resources.Responsible for training all new associates across South West and Wales. Deliver coaching on a one to-one and small group basis adopting a mixture of classroom style and on-the-job training. Also delivers group sessions such as Lunch and Learns and systems training. Training skills in: sales calls and meetings, communication, customer service, stakeholder management, negotiation, recruitment best practice, sales writing, business planning, target setting, compliance, competency based interviews, candidate management, client management, time management, strategic sales, coaching, recruiting as an expert, brand values and identity as well as assertion.Develops new resources to aid learning and ensure current resources are up-to-date.Work with Channel Leads, Office Directors and Regional Directors to deliver key trends identified in Associate Population and ensure key messages and priorities are all aligned with training.Compiling written feedback and delivering delegate feedback to superiorsWriting and developing training materials and Induction Programmes.

Hays Bristol HR have been established with a strong presence in the South West and Wales region for over 12 years. We provide bespoke and tailored recruitment services across a broad area of the HR market which include HR Assistants, Advisors, Managers, Business Partners and HR Directors. We work in a variety of sectors from Learning and Development, Oranisational and Change, Resourcing and Talent to Reward and Benefits.Across Bristol and Cheltenham I specialise in HR recruitment within the Commerce and Industry sector. Providing a professional but personal service is an extremely important aspect to how I work. I am able to utilise my previous HR expertise as well as knowledge from my CIPD studies to truly understand the HR market.It is my aim to ensure that I partner candidates and clients to make a unique match allowing individuals, companies and industries to flourish.

Responsible for set up and implementation of new store.Strong customer-focussed position, always striving to do the right thing and role model service.Managed recruitment and selection of all employees.Oversaw full recruitment process including re-sourcing strategy, interviewing, reference checking, offering candidates as well as delivering induction training.Drafted contracts for all new hires, which included contracted hours as well as zero hours contract.Management of Health and Safety for entire site including risk assessments and audits.Regularly deliver training to employees such as induction training, quality training and performance management.Use payroll system (ADP) to ensure all staff are paid correctly.Use HR System (Cascade) to ensure all staff are correctly administered and uploaded.Responsible for administration of contract changes and leavers processes, ensuring correct salary and benefits are administered.