Nathaniel Lau Email & Phone Number

Tech-savvy and results-driven Operations Leader with over a decade of experience in Contingent Workforce and External Resource Management, leading cross-functional teams to drive operational excellence and innovation for global Managed Service Provider (MSP) programs across diverse sectors, including Oil & Gas, Financial Services, Engineering, and Life Sciences.I am passionate about driving sustainable growth by leveraging data-driven insights to build operational strategies and optimise processes to deliver best-in-class talent solutions to clients. My leadership approach focuses on fostering a culture of continuous improvement & innovation, strong collaboration in cross-functional teams, and executing change management initiatives that align with organisational goals.I am always open to connecting with like-minded professionals and exploring opportunities to drive strategic initiatives for innovation and profitable growth. Let's connect if you're looking to elevate your contingent workforce strategies.

Listed skills include Recruitments, Recruiting, Boolean Searching, Interviews, and 17 others.

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  Senior Operations Manager

  Kellyocg

  Sep 2023 - Present - West Midlands, England, United Kingdom

  Key Responsibilities:• Develop and execute strategic plans to optimise operations of contingent workforce & external resource management across global and regional markets.• Partner with senior leadership to align regional operations with global strategic objectives and explore program growth opportunities.• Drive service innovative efforts, maximising Vendor Management System (VMS) functionalities to enhance process automation and operational agility with global consistency.• Measure performance, identify trends, and drive continuous improvement initiatives with Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and success metrics.• Support financial planning and forecasting, ensuring alignment with corporate goals and optimising resource allocation.