Nathan Coller Email & Phone Number

Brisbane, Qld, Au

Brisbane, Queensland, Australia

Promoted to the role of Senior Account Director - QLD, NSW, VIC and NTIn addition to my national account delivery role, I am now responsible for leveraging this experience to lead a team of Account Managers to expand and grow our local and state government business across QLD, NSW, VIC, and NTI'm so grateful and super excited to see the positive impact I can have on not just the team, but also the growth of this business under it's NEW national sector structure. This will allow me to teach/support best practice and drive consistent growth across the states.Wish me luck !!

Brisbane, Queensland, Australia

Promoted to the role of National Account Director at Paxus in August 2021. In addition to my existing Account Management & Delivery responsibilities, I am also an Account Director, leading one of our large national accounts. This came after successfully growing the account to be one of our largest in terms of requirements and sales nationally. I am responsible for leading the national account team as well as creating and maintaining successful relationships with our senior client stakeholders. I am grateful and welcome the challenge and career development opportunities this will provide me. Key Achievements:• Achieved “Millionaire Club” status year on year • Successfully led the national account team to grow the contractor book from 7 to 100+ contractors over a 12-month period. • Consistently maintained a client rating of 9+ out of 10 consecutively year on year. • Achieved a client nlighten. CSI score of 96%• Have built the account to be a trusted partnership, one which we use as a benchmark for client success at Paxus. • Was a key SME involved in multiple national projects such as: CAER (Contractor Attraction, Engagement & Retention Program) which was used to improve contractor and candidate experience. Technology Environment: • Seek Talent portal• LinkedIn: LinkedIN Recruiter, LinkedIN Talent Insights• Bullhorn (E2E Recruitment Management System/Database)• MS Office 365 (Word, Excel, PowerPoint, Outlook etc.), MS Teams, Adobe

Brisbane, Australia

After working in the Paxus Sydney office for 11 years, I transferred to QLD to work with the Paxus Brisbane team in 2018. The Brisbane Market comes with it's own set of unique challenges, but I quickly grasped the market with both hands and have made some really strong connections. I look forward to continuing my Paxus journey in sunny Queensland.My role at Paxus is responsible for the delivery/management of recruitment services to clients. Delivering contract and permanent IT resources across a varied client portfolio, ensuring both the client and Paxus are gaining maximum value from the relationship, both at a day-to-day operational level, and at a strategic level. My major responsibility is also to the candidates that we work with, that put their trust in us to ensure they secure new employment, but also to ensure they are looked after, kept up to date and happy throughout the entire process. The Recruitment lifecycle can be a painful process if not managed correctly so focus and responsibility is to ensure both the candidate and client enjoy the experience as much as possible.

Sydney, Australia

Promoted to Account Manager at Paxus in April 2011. My role as Account Manager was responsible for managing an allocated territory of existing clients and contractors to achieve financial and non-financial targets set for the territory. My role involves ensuring quality candidates are sourced, vetted, trained and correctly placed into client organisations. I am also responsible for targeting and bringing on new business logos. Clients in my portfolio covers industries such as: IT Managed Services & Outsourcing, Banking & Financial Services, Mining, Energy & Utilities, Telecommunications as well as State and Federal government.Key Responsibilities:• Sales & Territory Management: Ensure, Develop and manage an allocated territory of prospective clients and/or existing clients, and contractors working for clients, to achieve financial and non-financial targets set for the territory. • Customer Service Satisfaction: Responsible for ensuring service satisfaction goals for customers (clients and contractors) in the territory. This may be achieved by personally delivering services and/or supervising support and administrative staff.• Client Relationship Management: Build long-standing relationships with past, current and potential clients and contractors in the territory to generate repetitive sales of contracting and permanent recruitment services.• Induction, Training and Professional development: Ensure candidates and contractors are suitability qualified, training in all Paxus related and client related processes. The focus is on Interviewing skills, developing selection criteria and post placement training and support. • Database Integrity: Ensuring Database is kept updated with accurate and up to date information on clients / candidates• Client Reporting: Ensure that client specific KPI and special reporting requirements are met.• Mentoring and Leadership: Train and mentor new recruitment consultants and account managers in the business.

Key Responsibilities:• Using sales, business development and marketing techniques in order to attract business from client organisations• Building/Maintaining solid and professional relationships with Candidates/Contractors/Clients • Developing a good understanding of what client companies do and their work culture • Advertising vacancies appropriately by drafting and placing adverts using a wide range of media such as: Newspapers, LinkedIN, SEEK, and ‘FastTrack’• Headhunting - identifying and approaching suitable candidates• Receiving/Reviewing applications, managing interviews and short-listing suitable candidates• Checking references and suitability of applicants before referral to employers for interview• Preparing résumés and correspondence to forward to clients in respect of suitable applicants • Informing candidates of interviews feedback as well as preparing letters of appointment• Negotiate pay rates/salary and finalise arrangements between client and candidates• Offering advice to both clients and candidates on pay rates, training and career progression• Reviewing recruitment policies to ensure effectiveness of selection techniques and recruitment campaigns.• Utilising Fastrack (Internal candidate database) to update candidate records, process timesheets, pay slips, process resumes, as well the documentation of the entire recruitment referral cycle.Key Achievements:• Consistently overachieved sales target year on year• Award for highest permanent sales margin earned nationally in 2008 and 2010.• Awarded several monthly awards for highest margin written in a month.

Canberra Connect is a local ACT Government Department switch board / local government services call centre who provide services to local ministers and ACT residents. Anything from Pet / Car Registration through to Car Licensing, SES calls, Injured Widlife etc. This role was very diverse, giving me experience dealing with all levels of seniority from the public right through to senior government ministers. I greatly appreciate all of the experience and support I gained with Canberra Connect and still remain close with many of the people I was associated with there.

This was my first role out of high school and it gave the ability to communicate effectively with all levels of business and of the community. This role has enabled me to deliver a great standard of customer service whilst maintaining achieving the needs of the customer as well as the business.

Member Of Aisa (Australian Information Security Association)

Itcra Certified Recruitment Professional, Itcra Certifieid Recruitment Professional

Advanced Diploma In Anatomy, Prosthetics, Makeup Artistry And Technology.