Nathan Weiss Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts, United States

-Using Freshservice®, Active Directory, Intune, OKTA, Verizon portal, Apple Business Manager-Deploying laptops (Lenovo), tablets and phones to employees-Providing hardware support for phones, tablets and laptops

Lowell, Massachusetts, United States

-Managed hundreds of laptops (Windows, Mac)---Inventory, Asset Disposal, Procurement-Was in charge of imaging and servicing laptops for US and Canada---Dell Technician Certified---Shipping to US, Canada and Mexico-Provided appropriate and timely technical support for hardware and software.-Provided Tier I, II, and III remote/onsite support for US and Canada---Desk set ups, password resets, Wi-Fi troubleshooting, data extracts, BeyondTrust remote support---Was able to find potential issues users will face and was proactive in helping resolve them -Asset management tools (ServiceNow, Absolute, Jamf, Active Directory)-Created multiple process documents for the internal IT department and helped update various process documents as needed, to meet SLA requirements

Lowell, Massachusetts, United States

Imaging, Servicing of laptops,Shipping, receiving, inventory, asset managementServiceNow, Absolute, Jamf

Boston, Massachusetts, United States

• Register and check patients in and out of the COVID-19 vaccination clinic (Feb-June)• Help out in various departments, with scheduling and referrals (June-December)

Greater Boston

• Enumeration• Followed up with non respondents

Massachusetts

• Completed over 500 residential energy audits and was among the top Energy Auditors on a regular basis• Used energy modeling programs to calculate energy savings and make recommendations to reduce consumption• Balanced home-owner safety with home’s energy efficiency• Sold over $500,000 in products and services per year

• Tested heating systems for safety and efficiency • Installed energy saving products in residential buildings• Worked with Energy Specialist to make sure houses had appropriate ACH to air seal and insulate

Greater Boston Area

• Previously known as Conservation Services Group• Completed over 500 residential energy audits using energy modeling programs to calculate energy savings and reduce consumption• Received training and hands-on experience testing the safety and efficiency of residential HVAC units• Sold over $300,000 in products and services• Used Salesforce for logging and tracking customer interactions and follow-ups

Geneva, New York

• Volunteer position.• Mentored kids with learning differences, through discussion and hands on activities.• Hobart and William Smith chapter.

Sudbury, Ma

• Trail maintenance, identification and removal of invasive species• Trail guide preparation• Carpentry work

Bachelor Of Arts (B.A.), Major: Environmental Studies; Minor(S): Sustainable Community Development, Sociology

Activities and Societies: Cross Country Team, Sustainable Foods Club, Track Club

Marine Biology, Terrestrial Ecology, Sustainability

Field work included research at Heron Island, Carnarvon Gorge, and Lamington National Park. Also visited a hydro-electric plant.