- Manage/Troubleshoot healthcare interfaces using Microsoft Biztalk/SQL Server.- Develop/Maintain interfaces using C# WCF services and pipelines.- Created an application in C# to monitor server/client certificates and send email notifications.

Custom software development

- Worked on Scrum team to maintain TMW transportation software in Delphi and DB2 database.- Work on Android App development for dock operations.- Azure service bus service development for seaport integration.- Used technologies like SVN, JIRA, Confluence, Fisheye, and Crucible on a daily basis.- Agile development environment.

- Maintain Restaurant Management software products in C# and C++.- Redesign POS User Interface and Icons using C++, Illustrator and Photoshop.- Create back office reports from database in Crystal Reports and Report Viewer using C#,C++, and ASP.NET.- Write backend software for secure payment processing communications between POS andPin Pads.- Develop ASP.Net Reporting application and service for restaurant management.- Develop SQL backup application with remote monitoring and error reporting.- Building RESTful API applications and windows services on the .NET framework.- Research and learn new software development techniques to improve existing software.- Provide second level support to technical support department.- Participate in planning and implementation of new software development.- Software QA and testing.

- Provided remote support to clients through emails, phone and remote session, operatingsystem repair, software troubleshooting and hardware diagnostics- Provide support for SQL databases and POS reports.- Onsite Point Of Sale System Installations.- In-house/On-site/phone POS software training.- Set up and conducted troubleshooting for online data backup- Terminated Ethernet Cables (Cat5, Cat5e, Cat6)- Documented new issues and solutions on CRM- Find Innovative solutions to improve internal procedures and developed internal softwareusing Autoit scripting language.- Manage large IT hardware and software rollouts for large corporate chains.- Software QA and testing.- Create software Help files in CHM format.

- Organized and facilitated on-site installations of computers, servers, and printers for Dell customers,CIBC, and Bank of Montreal.- Performed on-site installations of POS systems for the Body Shop.- Executed the installation of NCR Payment Pin Pads for Mcdonald's.- Oversaw the daily operations on the job site and took daily notes for the field log book.- Maintained proper reports for system documentation and records of completed services for clients

- Desktop publishing using Adobe suite (Photoshop, Illustrator, Indesign).- Designed directory advertisements to client needs.- Developed company website.- Managed office network and computers.

- Closely cooperated with customers to prepare custom computers and repairs.- Oversaw the troubleshooting of computer hardware and software issues.- Performed on-site computer service for customers in a timely and efficient manner.- Utilized in-house software to prepare invoices.- Provided solutions in networking, maintenance, programming, and computer system sales. - Delivered premium customer service with a full range of technical troubleshooting services for theirnetworks as well as remote troubleshooting and assistance.