- Perform proactive service checks and triage alerts to ensure SLAs are met.- Collaborate with engineering to identify automation opportunities and resolverecurring issues with automation.- Leverage Python, Bash, Git, and Docker for enhanced automation and DevOpspractices.- Coordinate and document critical incidents to ensure rapid resolution andeffective communication with stakeholders.- Improve operational tooling for availability, scalability, and efficiency… Show more - Perform proactive service checks and triage alerts to ensure SLAs are met.- Collaborate with engineering to identify automation opportunities and resolverecurring issues with automation.- Leverage Python, Bash, Git, and Docker for enhanced automation and DevOpspractices.- Coordinate and document critical incidents to ensure rapid resolution andeffective communication with stakeholders.- Improve operational tooling for availability, scalability, and efficiency whileparticipating in service upgrades and patching. Show less

- Provide support to customers over calls and support tickets, and handling P1 and P2 escalations.- Install/Config/Optimize LAMP/LEMP on Dedicated, Virtual, Cloud servers.- Taking care of Monitoring alerts and providing RCA- Joining conferences with customers and their IT teams to solve any urgent issues.- On-boarding new joiners, providing Brown Bags to team members, Mentoring and helping peers.- Working closely in migrations and on-boarding new customers on Dedicated /… Show more - Provide support to customers over calls and support tickets, and handling P1 and P2 escalations.- Install/Config/Optimize LAMP/LEMP on Dedicated, Virtual, Cloud servers.- Taking care of Monitoring alerts and providing RCA- Joining conferences with customers and their IT teams to solve any urgent issues.- On-boarding new joiners, providing Brown Bags to team members, Mentoring and helping peers.- Working closely in migrations and on-boarding new customers on Dedicated / Virtual or CloudInfra, and providing end-to-end support for a smooth transition.- Providing support to customers for their AWS, Azure servers.- VMware migrations. Show less

- Handling monitoring alerts and auditing backups- Providing support over tickets for Physical and Virtual servers- Working on Cloud infra like Azure, AWS, Google and DO- Working on migrations from ServerGuy's Cloud and AWS, Google, Azure Cloud.- Optimizing/Troubleshooting Magento, Wordpress etc applications from Stack side.- Install/Optimize/Troubleshoot LAMP/LEMP, Varnish etc.- Create Clone/Stage sites from Productions sites.- Performing migrations with… Show more - Handling monitoring alerts and auditing backups- Providing support over tickets for Physical and Virtual servers- Working on Cloud infra like Azure, AWS, Google and DO- Working on migrations from ServerGuy's Cloud and AWS, Google, Azure Cloud.- Optimizing/Troubleshooting Magento, Wordpress etc applications from Stack side.- Install/Optimize/Troubleshoot LAMP/LEMP, Varnish etc.- Create Clone/Stage sites from Productions sites.- Performing migrations with coordinating with customers to minimize the downtime and have smooth transitioning. Show less