Naveen Kumar Email & Phone Number

Bangalore Urban, Karnataka, India

Bangalore Urban, Karnataka, India

Directing Project/ Program, Client Relationship, Service Delivery & Transition Management for multiple work-streams / projects in engagement Analysing client’s business automation needs and driving implementation of appropriate technology solutions in consultation with technical team Managing the DevOps Team; driving project and service delivery in Agile – Scrum Framework; pivotal in identification of scope for automation and implementation, automation use case identification through… Show more Directing Project/ Program, Client Relationship, Service Delivery & Transition Management for multiple work-streams / projects in engagement Analysing client’s business automation needs and driving implementation of appropriate technology solutions in consultation with technical team Managing the DevOps Team; driving project and service delivery in Agile – Scrum Framework; pivotal in identification of scope for automation and implementation, automation use case identification through workshops Formulating Budgets, financial management, providing financial revenue forecast and steering cost control Preparing & presenting Client Engagement, IT Services & Operational Performance Reports to management Participating in Pre-Sales Solution Proposals, RFP / RFQs/ Responses & Bidding for acquiring new business; exploring potential of existing as well as new accounts for meeting of revenue targets; providing cost-saving benefits back to clients in terms of business and value proposition Setting-up process & quality standards for all phases of SDLC; supporting complete Design, Development, Unit/System Testing and Debugging of the Software and effective Change Management & Defect Resolution as per client’s requirements Administering IT Operations Management; participating in Operational Governance and Steering Committee Reviews for monitoring KPIs, discussing & resolving key issues; facilitating regular Audits / Process Reviews and ensuring adherence to all statutory compliances Establishing proper communication channel amongst all stakeholders & vendors for ensuring seamless & timely flow of information; reporting on Project Status to Client, Internal Teams & Other Stakeholders through periodic Dashboard reports Coordinating onsite-offshore activities for managing technical deliverables of multiple concurrent projects; interacting with clients on a regular basis to ensure that area of concern can be worked upon for improved service levels Show less