Nayan Deb Email & Phone Number

Kolkata

Conducting Professional Coaching and Assessments at On and Off Site for various level of professionals at both Sales and Service Levels

Gurgaon, India

PAN India Workshop SOP implementation/Sustenance/Assessment for Renault India Pvt Ltd

Kolkata Area, India

Automotive Workshop Management

Ensure Lease Fleet Maintenance standard is as per prescribed Manufacturer Norms .Stringent compliance with Manufacturer's Service Schedules .Warranty Claim Management.Insurance Claim Management .Ensure compliance with Statutory Papers as per Motor Vehicles Act. Renewal of Insurance and Road Tax . Monitoring of the Actual Maintenance Cost vis a vis the Budgeted one .Advising Management to opt for Extended Warranty in select cases .Replacement Car Fleet Management . Direct Supervision of Unscheduled Maintenance Repair work in Vendor Workshops .Clearing of Vendor Workshop Bills for Payment .Taking delivery of Lease returned vehicles after taking their Inventory.Calculation of their refurbishment cost as per Manufacturer Norms .Calculation of the cost of Statutory Paperwork Renewals .Deciding upon whether to dispose of the abovementioned vehicle or to add in existing fleet .Arriving at expected Market Value of the Lease returned vehicles based upon as it is condition.Invitation of bids for sale of Lease returned vehicles .Sale of vehicle to the highest bidder after compliance with Audit Norms .Monthly Generation of MIS Reports to H.O. Notable AccomplishmentsExcellence Performance award.Generating Profit on sale of Lease Returned/ Foreclosed Vehicles.Generating Excess Kilometer Billing.Ensuring Minimal use of Free Replacement carsIntroducing the concept of Rentalised Extended Warranty selectively for each vehicle model.Monitoring Manufacturer Warranty Policy to keep a tab on Maintenance Costs.Insurance Claim Management and Loss Assessment to keep in check the Insurance Difference Amount Payable by Orix.Authentication of projected maintenance cost of various model of vehicles throughout its Lease

Kolkata Area, India

Notable AccomplishmentsInvolved in the selection of the Technical Team to start operations/ Proper QC Inspection Processes/ Joint Inspection Of the defects noticedPlayed a key role in the corporate tie-up with Orix Auto Infrastructure Services Ltd, for maintaining their fleet of cars.

Notable AccomplishmentsEfficiently supervised the repair donePivotal in coordinating with CRM(Customer Relationship Manager) to keep track of Repeat JobsEfficiently coordinated with the Stores Dept for availability of necessary Parts and their MRP.Liasoned with Ford India Technical Hotline for complex technical problems Worked along with Ford Engineers on problems on recently launched models.Pivotal in composing a Product Complaint Report that resulted in re-engineering at Plant Level. Distinction of Kick starting a Ford Mondeo (diesel) after serious technical complications. Played a significant role in managing Free Service checkup camp in "Ganges Ford" Functioned as a mediator between Management and staff thereby resulting in finding a quick solution over the impasse and resumption on normal operations of the company.

Learn Automobile Workshop Operations.

B.Tech, Mechanical Engineering, 1 St

Activities and Societies: Worked in various Automobile Workshops/Fleet Management/Leasing companies etc B.Tech (Mechanical)

Diploma In Mechanical Engineering, Mechanical Engineering, 1 St

B.Tech (Mechanical)

Pgdbm, Hr & Ir

PGDBM

Bachelor'S Degree, Business/Commerce, General

B.Com, Accounts

B.Com 1996