• Diagnosed and solved basic network issues to minimize downtime and improve overall network reliability.• Created and managed file share permissions on Windows Server to maintain data security and accessibility.• Showcased expertise in DNS fundamentals by efficiently troubleshooting issues and optimizing configurations.• Successfully provisioned and troubleshooted Azure Virtual Machines, Vnets, and Network Security Groups (firewalls).• Administered Active Directory basics, including user creation, role assignment, and security group management.• Provided support with the installation, configuration, and troubleshooting of the osTicket system/platform.

• Competed professional basketball in Cyprus, Sweden, Finland, Greece, Saudi Arabia, and Qatar; demonstrating adaptability and high performance in various international settings. • Achieved top performance metrics and contributed to team success in international leagues.• Developed a deep understanding of international sports operations and team dynamics; enhancing strategic thinking and leadership skills on and off the court.• Actively participated in philanthropic initiatives and community service projects.• Cultivated strong multicultural competence through diverse experiences and interactions; effectively communicating and collaborating with teammates and and coaches from different backgrounds.

• Reached out to service providers nationwide to discuss Angi's products and advertising options.• Made up to 200 calls daily to build momentum and achieve sales goals.• Overcame objections and negotiated advertising solutions while building trust with providers.• Coached providers on building lifelong consumers from homeowner service requests.• Researched service providers using internal notes, company websites, and public information.• Guided providers through the background check authorization and approval process.• Managed weekly sales units and met targets consistently.

• Conducted over 400 cold calls weekly, showcasing strong communication and persuasion skills; successfully converting 20% of calls into potential leads.• Advised homeowners on achieving financial goals by providing in-depth consultations and personalized plans; demonstrating financial acumen and increasing client trust and satisfaction. • Built and maintained client relationships through exceptional customer service; consistently receiving positive feedback.

• Awarded a full athletic scholarship as a NCAA Division 1 Men's Basketball full player.• Led team to the 2017 CollegeInsider.com Postseason Tournament (CIT) championship as team captain. • Honored with multiple academic and athletic accolades, including All-Academic Team and Male Student-Athlete of the Year.• Dedicated over 30 hours per week to practice, meetings, and competition; demonstrating exceptional time management and commitment. • Contributed to the Student-Athlete Advisory Committee (SAAC), providing valuable insights on policies and enhancing overall experience.

• Instructed children (grades 3-10) on fundamental basketball skills and assessed their progress.• Fostered a positive and encouraging environment to promote skill development and sportsmanship.

• Awarded a full athletic scholarship as a NCAA Division 1 Men's Basketball player.• Secured postseason bids for NCAA and NIT tournaments in both 2014 and 2015.• Committed to an aggressive schedule of 30+ hours per week of practice, meetings, and competition.• Contributed to the Leadership Academy as a representative for the men's basketball team.