Cam Johnson Email & Phone Number

Dallas, Tx, Us

Dallas, Texas, United States

Dallas, Texas, United States

As a senior member of the client care team, I focus on managing daily workflow for client care, meeting our Service Level Agreements, coaching team members to meet and improve on individual and department KPIs, and work with the Sales, Vendor Relations, and Customer Success teams to ensure reservations are properly executed. Some of my daily functions include taking and directing calls, handling emails, texts, and chats; prepping white glove and VIP reservations, creating cases for escalation or follow up, reviewing individual and team KPI progress, ensuring we meet our SLA expectations, and directing workflow to ensure all tasks are handled in a timely manner.

Dallas, Texas

In this role, I worked on the client care team providing legendary service to Savoya's various clients, vendors, and partners. My daily duties included handling phone calls, emails, texts, and online chats from clients to create or modify bookings. Additionally, I handled in-progress bookings by completing touchpoints, managing changing circumstances, and most importantly being the link of communication between our clients and vendors. This being a remote position required that I be able to work independently on a team and use online applications for communication and workflow. Finally, I worked with the Operations Director to further expand and refine training for new hires while also creating materials for continued learning.

Fort Worth, Texas

I manage the planning, execution, and billing of temporary electrical, plumbing, and air services at the Fort Worth Convention Center and Will Rogers Memorial Center for special events, conferences, and tradeshows. I typically work on 6-12 events per month with revenues from $5K to $200K+. Most of my work is done with organizers, building management, vendors, and exhibitors to collect electrical and plumbing needs then compile and communicate those needs in a timely manner to electricians for install.

Denton, Texas

I manage all the internal and external operations of the program council, including managing a $315,000 budget and directly hiring and supervising 12 paid staff members. I also represent the council on a number of committees and boards.My day-to-day includes meeting with event coordinators, advisers and campus partners as well as preparing materials for weekly executive meetings and overseeing marketing and training of coordinators.

Denton, Texas

As Spirit Coordinator I was responsible for programming, promoting, evaluating, and implementing events that support UNT traditions and promote spirit among the student body. In my time with UPC, I have developed major skills in event planning and budgeting and have also gained skills in engaging with students while marketing for events.I welcomed more than 13,000 students to 16 events in the 2016-2017 school yearI managed, monitored, and maintained a $42K budget.I was promoted to President for 2017-2018 year of Programming

Texas

Texas Civic Ambassadors conduct nonpartisan/bipartisan educational outreach activities on their campus or in their community. TCAs also have the most up-to-date information about the current state of civic life and are leaders and innovators in driving the way we share information and engage every-day citizens in the vital work of self-governance.My outreach project includes a podcast sharing stories of Civic Life in Texas, a Panel on Communities and Civic life, and an exhibition showing real stories and facts about civics here in Texas.

Kennedale, Tx

As a council member, I was responsible for acting as a liaison between the city youth and the City Council. In addition, I acted as an aid in researching, organizing and presenting projects on different topics to the City Council.Implemented Summer Break Movie and the YAC’s position in Art in the Park, both now annual events.Youth Delegate to the 2015 National League of Cities Conference in Austin, TX

Bachelor’S Degree, Political Science, Public Administration

Diploma

Activities and Societies: Leadership Class, Kennedale Wildcat Marching Band, UIL Academics Team, Key Club