Alberto Rodriguez Molina
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Alberto Rodriguez Molina Email & Phone Number

Customer Support Manager at Curotec
Location: Argentina, Argentina, Argentina 15 work roles 6 schools
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Current company
Role
Customer Support Manager
Location
Argentina, Argentina, Argentina
Company size

Who is Alberto Rodriguez Molina? Overview

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Quick answer

Alberto Rodriguez Molina is listed as Customer Support Manager at Curotec, a company with 79 employees, based in Argentina, Argentina, Argentina. AeroLeads shows a matched LinkedIn profile for Alberto Rodriguez Molina.

Alberto Rodriguez Molina previously worked as WordPress Support Manager at Curotec and (WordPress) Support Superhero at Incsub. Alberto Rodriguez Molina holds Ingeniería Mecánica from Ucv.

Company email context

Email format at Curotec

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Curotec

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Profile bio

About Alberto Rodriguez Molina

I've been working in IT since I can remember. From SysAdmin I jumped to development, so I know both worlds. Last few years I've worked as L2 Tech support, Documentation, QA, Customer Support Director, Support Super Hero, Python Developer and most recently Support Manager at Curotec. If you have a nice project, feel free to invite me in!If you are in need of a Support Super Hero, feel free to contact me via LinkedIn or Skype (nebadom).I also love 3D printing, so feel free to share ideas and ask questions.

Listed skills include Servidores, Windows Server, Microsoft Exchange, Microsoft Certified Professional, and 24 others.

Current workplace

Alberto Rodriguez Molina's current company

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Curotec
Curotec
Customer Support Manager
Argentina
Website
Employees
79
AeroLeads page
15 roles

Alberto Rodriguez Molina work experience

A career timeline built from the work history available for this profile.

Customer Support Manager

Argentina

Wordpress Support Manager

Current

Philadelphia, Pennsylvania, United States

Jun 2022 - Present

(Wordpress) Support Superhero

United States

The role involves: - Provide support to members and customers fast, efficiently and accurately.- Assisting with and solving all manner of WordPress questions, not just WPMU DEV products (code skills for PHP/MySQL and HTML/CSS is a must).- Troubleshoot hosting related issues.- Co-ordinating with developers over bugs, features, and other improvements.- Job.

Dec 2021 - May 2022

Director Of Customer Experience

San Juan, Puerto Rico

The role covers the following functions:- Championing opportunities to consistently improve the GovAssist experience.- Mapping the post-sale customer journey and identifying opportunities for proactively intervening on the customer’s behalf.- Developing listening points in the post-sale customer journey, defining segmentation of customer base and varying.

Mar 2021 - Dec 2021

Technical Support Quality Assurance Engineer

A Technical Support Quality Assurance Engineer in a typical customer support organization, might spend a lot of time evaluating a sample of tickets after the fact and marking down agents for mistakes that have already ruined the customer's experience, working against a poorly defined and arbitrary quality bar.In XO support organization, the TSQA role is a.

Apr 2020 - Mar 2021

L2 Customer Support Architect

Level 2 Customer Support Architects are tech specialists who enjoy working on complex issues and the challenge that comes with escalated tickets. These innovative problem solvers are passionate about helping the customer and demonstrate the ability to de-escalate situations. I briefly transitioned from PKC role to L2. I requested the transfer as the teams.

Jan 2020 - Mar 2020

Subject Matter Expert

Argentina

Product Knowledge Curator is the best senior support engineer who loves converting thoughts and ideas into written solutions. In this role:In my case I was the SME (Subject Matter Expert) in 2 products, hence it seemed like a natural path to grow to PKC on those to + 2 others.

May 2019 - Jan 2020

L2 Customer Support Architect

Argentina

Level 2 Customer Support Architects are tech specialists who enjoy working on complex issues and the challenge that comes with escalated tickets. These innovative problem solvers are passionate about helping the customer and demonstrate the ability to de-escalate situations.

Apr 2018 - May 2019

Devops

Dee.Ie

Derry~Londonderry, Ireland

Working as DevOps for an Irish IT Consutant Company.

Jun 2016 - Apr 2018

It Consultant

Worldwide

I am a MCSE and MS Exchange Specialist with more than ten years of experience in IT and more than 7 working directly with MS Exchange Systems (2000/2003/2007), in multi-site infrastructure, working in different areas including: Network Design, Infrastructure, Troubleshooting, Wifi, VPN, Security and more.Currently working as a JavaScript/PHP/CSS digital.

Jan 2014 - Apr 2018

Junior Software Developer

Issist

Toronto, Canada Area

Design & code an Extension (plugin) for Firefox and Chrome, to incorporate extra functionalities to Gmail, allowing the user to visually identify the contacts that have not get in touch with and allowing messaging tracking system. Developed both front and backend: the frontend in JavaScript, the backend in PHP. Using Google PHP API to access the user’s.

May 2014 - Apr 2016

Systems Supervisor

Dos Caminos, Caracas, Venezuela

Diseñar e implementar planes de inspección y mantenimiento, incluyendo la adecuada planificación de los reemplazos para la actualización de los equipos y software, de forma de asegurar la confiabilidad y continuidad de operación de los sistemas de información y comunicación instalados en las diferentes oficinas.Diseñar e implementar planes de inspección y.

Jul 2008 - Nov 2013

Dibujante

Proyectos Marfran

Maturin, Edo. Monagas

Dibujo de planos enAutocad2007. Planos de Procesos (P&ID) y Mecánicos(Isométricos).

Jun 2006 - May 2007

Jefe Del Área De Soporte

Av. Sucre Dos Caminos / Caracas - Venezuela

Desarrollo, diseño eimplementación de la página web www.inelmeca.com, así- comodel portal intraweb el cual está basado en php+mysql.Instalación de 3 conexiones VPN: Maracaibo, Caracas, PLC.Reestructuración de los sistemas de servidores(descentralización) para obtener mayor confiabilidad. Mejora enla aplicación de métodos de mantenimiento y la capacidad.

Jan 2004 - Apr 2006

Asistente De Ingeniero

Av. Fco. De Miranda, Torre Europa

Área de Procesos: Cálculo y diseño de recipientes a presiónpara separación de gas-líquido. Cálculo y diseño deeliminadores de neblina.Área de Ventas: Manejo de cartera de Clientes (PDVSA),elaboración de cotizaciones ypresupuestos, estimación de costos, reporte de cotizaciones /ventas, planificación.Área de Procura: Colocación de órdenes de.

Mar 2000 - Apr 2003
Team & coworkers

Colleagues at Curotec

Other employees you can reach at curotec.com. View company contacts for 79 employees →

6 education records

Alberto Rodriguez Molina education

Ingeniería Mecánica

Ucv

Mcse, Microsoft Certified Systems Engineer

Microsoft

Mcsa, Microsoft Certified Systems Administrator

Microsoft

Mcts, Ts: Microsoft Exchange 2007, Configuration

Microsoft

Mcts, Ts: Windows 7, Configuration

Microsoft

Mcp, Administración De Servidores

Microsoft
FAQ

Frequently asked questions about Alberto Rodriguez Molina

Quick answers generated from the profile data available on this page.

What company does Alberto Rodriguez Molina work for?

Alberto Rodriguez Molina works for Curotec.

What is Alberto Rodriguez Molina's role at Curotec?

Alberto Rodriguez Molina is listed as Customer Support Manager at Curotec.

Where is Alberto Rodriguez Molina based?

Alberto Rodriguez Molina is based in Argentina, Argentina, Argentina while working with Curotec.

What companies has Alberto Rodriguez Molina worked for?

Alberto Rodriguez Molina has worked for Curotec, Incsub, Govassist Llc, Trilogy, and Dee.Ie.

Who are Alberto Rodriguez Molina's colleagues at Curotec?

Alberto Rodriguez Molina's colleagues at Curotec include Kathryn Richardson, Fabiano Carneiro De Oliveira, Valerio Piselli, Breno Zukowski, and Sumithrra Manivannan.

How can I contact Alberto Rodriguez Molina?

You can use AeroLeads to view verified contact signals for Alberto Rodriguez Molina at Curotec, including work email, phone, and LinkedIn data when available.

What schools did Alberto Rodriguez Molina attend?

Alberto Rodriguez Molina holds Ingeniería Mecánica from Ucv.

What skills is Alberto Rodriguez Molina known for?

Alberto Rodriguez Molina is listed with skills including Servidores, Windows Server, Microsoft Exchange, Microsoft Certified Professional, Red Privada Virtual, Microsoft Excel, Servers, and Active Directory.

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