• Working with the Creative team to get the projects delivered on time, as per the SLA(s) defined• Understanding client expectations/requirements; plan for training in no time• Looking and adopting teachnical aspect to reduce human effort and effective work• Continuous engagement with client to gauge perception for the additional project and healthy relationship• Creating monthly dashboard and ensure it remains in the good context with the customer• Identify other potential… Show more • Working with the Creative team to get the projects delivered on time, as per the SLA(s) defined• Understanding client expectations/requirements; plan for training in no time• Looking and adopting teachnical aspect to reduce human effort and effective work• Continuous engagement with client to gauge perception for the additional project and healthy relationship• Creating monthly dashboard and ensure it remains in the good context with the customer• Identify other potential services that we could offer or develop to the management - setting up additional line(s) of service(s)• Serving as a primary point of contact for other requirements, such as, Assets allocation, Transportation, Maintanance and others.• Updating risk-ranking and delivery dashboard; reporting everything to the management on a monthly basis.• Creating and submitting billing data to the customer; ensuring that it has been approved without questions. Show less

Was managing a team of 40+ associates and responsible for client, delivery & team management.

Quality Control/Proofreading of advertisement (print/digital). Ensuring quality in terms of typography, instruction, style and specification along with layout/visualization. Our working approach remains RIGHT AT FIRST TIME because of the tight schedule. The profile also includes grooming the team (designers/QCs).

Work profile divided into two parts: QC of an advertisement and assisting Production Manager for smooth ad production. Delivering quality ads and resolving artistic query was the main focus.

Proofreading financial documents was the primary role and we collect data for the yellow pages & gathering info for the sales team to support them.