With a robust background in media and publishing operations, my tenure at Coforge has been marked by effectively managing creative projects to meet stringent SLAs, while simultaneously fostering strong client relationships. These efforts have resulted in consistently positive customer dashboards and the development of new service lines.As a former Team Lead at NIIT Technologies, I honed my skills in team and delivery management, overseeing a group of 40+ associates. My dedication to detail and creative ideation has consistently ensured high-quality outputs, leveraging technology to enhance efficiency and drive client satisfaction.
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Project ManagerWay2ClassGhaziabad, Up, In -
Assistant Manager - OperationsCoforge Apr 2022 - Jun 2024Greater Delhi Area• Working with the Creative team to get the projects delivered on time, as per the SLA(s) defined• Understanding client expectations/requirements; plan for training in no time• Looking and adopting teachnical aspect to reduce human effort and effective work• Continuous engagement with client to gauge perception for the additional project and healthy relationship• Creating monthly dashboard and ensure it remains in the good context with the customer• Identify other potential… Show more • Working with the Creative team to get the projects delivered on time, as per the SLA(s) defined• Understanding client expectations/requirements; plan for training in no time• Looking and adopting teachnical aspect to reduce human effort and effective work• Continuous engagement with client to gauge perception for the additional project and healthy relationship• Creating monthly dashboard and ensure it remains in the good context with the customer• Identify other potential services that we could offer or develop to the management - setting up additional line(s) of service(s)• Serving as a primary point of contact for other requirements, such as, Assets allocation, Transportation, Maintanance and others.• Updating risk-ranking and delivery dashboard; reporting everything to the management on a monthly basis.• Creating and submitting billing data to the customer; ensuring that it has been approved without questions. Show less -
Team LeadNiit Technologies Limited Oct 2019 - Apr 2022Greater Noida, Up, IndiaWas managing a team of 40+ associates and responsible for client, delivery & team management. -
QcNiit Technologies Limited Oct 2011 - Apr 2019Greater Noida, Up, IndiaQuality Control/Proofreading of advertisement (print/digital). Ensuring quality in terms of typography, instruction, style and specification along with layout/visualization. Our working approach remains RIGHT AT FIRST TIME because of the tight schedule. The profile also includes grooming the team (designers/QCs). -
Sr. Mentor - QaExpress Kcs Sep 2007 - Sep 2011Gurgaon, HaryanaWork profile divided into two parts: QC of an advertisement and assisting Production Manager for smooth ad production. Delivering quality ads and resolving artistic query was the main focus. -
Last Designation: Proofreading SpecialistCyber House Feb 2006 - Sep 2007Gurgaon, IndiaProofreading financial documents was the primary role and we collect data for the yellow pages & gathering info for the sales team to support them.
Neeraj Kumar Skills
Neeraj Kumar Education Details
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Mangalam School Of Management & TechnologyMba -
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Frequently Asked Questions about Neeraj Kumar
What company does Neeraj Kumar work for?
Neeraj Kumar works for Way2class
What is Neeraj Kumar's role at the current company?
Neeraj Kumar's current role is Project Manager.
What schools did Neeraj Kumar attend?
Neeraj Kumar attended Mangalam School Of Management & Technology, Veer Kunwar Singh University.
What skills is Neeraj Kumar known for?
Neeraj Kumar has skills like Illustrator, Proofreading, Adobe Acrobat, C, Troubleshooting, Mentoring, Team Management, Team Leadership, Advertising, Quality Assurance, Seo, Online Advertising.
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Neeraj Kumar
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Neeraj kumar
Corporate Hr | Talent Acquisition | 14+ Years Of Expertise In Talent Acquisition / Hr Operations Contact Me On 9650381149Delhi, India -
Neeraj Kumar
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