Neeraj Kumar Email & Phone Number

Hyderabad, In

Hyderabad, Telangana, India

Hyderabad, Telangana, India

Responsible for sales, customer service and the profitability of a department. Manages a team according to Puma values, standards, policies and procedures.• SellingProvides and ensures direct & indirect customer service on the sales floor, in the fitting room and at the cash point in order to maximize sales.• EmployeesExecutes and follows up on recruitment, training, developing and assessing sales advisors along with the store management team.• ProfitabilityOrganises and plans the department according to business needs. Follows and ensures safety, security and administration procedures are followed by others.

Hyderabad, Telangana, India

Having overall accountability for growing the sales and profitability throughout each area of the store. Managing teams to deliver KPI's and compliance throughout the operation, as well as delivering excellent standards of customer service. Duties:• Driving and maximizing the sales and profitability of the store to achieve growth.• Monitoring and review staff and store performance on a regular basis.• Maximizing sales through effective merchandising.• Leading by example in all aspects of the role.• Recruiting, training, supervising and appraising staff.• Maintaining accurate statistical and financial records

Hyderabad, Telangana, India

helping to develop and implement a customer service policy for an entire organisation;finding ways to measure customer satisfaction and improve services;managing a team of customer services staff;handling face-to-face enquiries from customers.

Master Of Business Administration (M.B.A.), Logistics, Materials, And Supply Chain Management, 2.57/5

Bbm, Marketing/Marketing Management, General, 7.10/10

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