Neil Mcgregor Email & Phone Number

Birmingham, GB

Birmingham, England, United Kingdom

As a Performance and Resourcing Analyst in the automotive industry, I now report to the Director and I'm responsible for overseeing the performance of the national call centre comprising 60+ agents. My role encompasses a diverse range of tasks, including daily, weekly, and monthly reporting and analysis to monitor the performance of the call centre. I.

West Midlands, England, United Kingdom

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West Midlands, England, United Kingdom

As a Call Centre Representative at ATS Euromaster, my primary responsibility was to efficiently book jobs for mobile technicians to reach customers experiencing breakdowns, ensuring swift resolution to get them back on the road as fast as possible. In addition to handling inquiries and providing product or service information to both business and retail.

West Midlands, England, United Kingdom

Specialising in Client Acquisition and managing relationships with existing clients to ensure the highest levels of Customer satisfaction. Developing sales strategies to achieve sales targets and expand my client base. Using extensive product knowledge to succeed at negotiation and persuasion to achieve the best results for both the business and client..

West Midlands, England, United Kingdom

Creating a proven track record in used automotive sales, helping customers find the right vehicle for their needs and assisting with financial options. Greeting and assisting customers, presenting and demonstrating used vehicle features to potential customers.

West Midlands, England, United Kingdom

I managed non-franchise business accounts, creating, designing, and implementing advertising for the weekly magazine. The extensive and ongoing training I received honed my sales skills, including persuasion and negotiation, enabling me to attract new customers and upsell existing ones effectively. My efforts led to significant growth, necessitating the.