Neil Morton Email & Phone Number

* Effectively articulate current state industry problems, inefficiencies and user experience across Payer, Provider and Consumer constituents* Prepare and deliver presentations and demonstrations in collaboration with business development and account management teams* Guide expectations to implement solution features using best practices and industry.

Greater Philadelphia Area

* Managed customer implementation projects in an effective and expedient manner to ensure quality implementations for InstaMed’s customers* Collaborated with Business Development, Contracting, Product Management and Technical Operations departments in support of enterprise implementations* Managed customer and partner escalations to quickly address.

* Managed all technology for multi-specialty pharmacy, including workflow for information systems (Framework, CPR+, ComputerRX, PioneerRx, and Docutrack).* Developed process improvements, including customized templates and shortcuts to improve efficiency.* Collaborated with department heads, managers, supervisors, and vendors to ensure efficient and.

* Oversaw implementation and operation of all technology infrastructure deployed in school system, including data center, network and server operations, telephony, service monitoring, user support, workstation management, storage, and related services. * Maintained availability, integrity, and security for all IT systems and infrastructure, directing nine.

* Administered all aspects of technology for multi-specialty healthcare practice, including disaster recovery plans for applications and data. * Implemented electronic medical records system (Allscripts Professional Electronic Medical Records) for 10 offices with more than 30 doctors. Ensured HIPPA regulations were strictly adhered to. Attested all.

* Recommended computer, networking, and communications technology for Microsoft Windows and host connectivity. Managed all email connectivity.* Developed network systems specifications for end-user client devices, servers, and storage area networks. Ensured efficient and stable operation of enterprise information systems.

* Managed remote help desk for schools and municipalities in South Jersey area, providing technical support for networks and client workstations.* Upgraded and installed equipment, providing training and documentation for all systems.* Maintained large hosted exchange environment with more than 1000 mail boxes.

* Provided onsite hardware, software, and network support for PC and Macintosh computers for Trenton Public School System. * Managed Cisco infrastructure, including Avaya VOIP system, all user accounts, and all email accounts. Developed and implemented student information system with more than 10,000 student records. * Supervised team of eight technicians.