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Neil Mcalpine is listed as Enterprise Architect at Talkdesk| | Senior UC & Contact Center Engineer | Experienced SE Leader at Talkdesk, a company with 1135 employees, based in Toronto, Ontario, Canada. AeroLeads shows a work email signal at talkdesk.com and a matched LinkedIn profile for Neil Mcalpine.
Neil Mcalpine previously worked as Enterprise Architect at Talkdesk and Enterprise Solutions Engineering Manager at Talkdesk. Neil Mcalpine holds Telecommunications Electronics Engineering from Sir Sandford Fleming College.
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Systems Engineer with over 20 years experience working on both voice and data communication systems for the Enterprise marketplace. Focused on Unified Communications solutions with a strong background in both pre-sales design and post sales implementation. Capable of providing end-to-end technical support on client engagements including needs analysis, solution design, proposal writing & presentation, project management and implementation technical support. Always striving to provide a high level of customer satisfaction & client retention by providing timely support and ensuring that the proposed solution meets the client’s needs and budget.Specialties: Solution DesignProposal WritingProject ManagementTeam Leader & MentoringAccount DevelopmentIP Telephony / ConvergenceUnified Messaging Contact CentersCCNA: Cisco Certified Network Associate for Routing & SwitchingCCNA: Cisco Certified Network Associate for VoiceCCDA: Cisco Certified Design AssociateCSE: Cisco Sales ExpertAPDS UC: Avaya Professional Design Specialist for Unified CommunicationsAPDS Scopia: Avaya Professional Design Specialist for Scopia Video Conferencing
Listed skills include Voip, Unified Communications, Telephony, Telecommunications, and 32 others.
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Toronto, Ontario, Canada
As a technical leader in the pre-sales organization, the Enterprise Architect is focused on building credibility and trust with the technical leaders of our customers by articulating the advantages of the Talkdesk cloud architecture including the redundancy, security and integration capabilities of the platform.
Leader of a team of highly impactful solution engineers in the US while simultaneously recruiting and building a new team in Canada to support sales expansion there.
Toronto, Canada Area
Talkdesk is an enterprise cloud contact center empowering companies to make customer experience a true competitive advantage. With enterprise-class performance and consumer-like experience, Talkdesk empowers you to adapt your contact center to the evolving needs of your customers and teams. The results? Increased productivity, higher customer satisfaction.
Toronto, Canada Area
Eclipse specializes in the delivery of transformative, full end-to-end technology solutions and services. As a Solution Engineering Manager, I led a team that was responsible for the design of customized collaboration solutions that solve business challenges and accelerate our customer's growth.These solutions were created with our strategic partnerships.
Lead engineer of the Nortel team at a multi-vendor, full service Information Technology vendor. Responsible for the technical design, installation and project management of all new CS1000 system implementations and upgrades. Provide L3 service support for the installed client base including the Banking & Financial services industry and the Bermuda.
Pre-sales design of Enterprise solutions involving VoIP, Contact Centers and Unified Messaging.Post sales support on large projects including project management & technical support for the implementation team.
Pre-sales design of Enterprise solutions involving VoIP, Contact Centers and Unified Messaging.Post sales support on large projects including project management & technical support for the implementation team.
Engineered pre-sales solutions using the Nortel Enterprise Voice portfolio for national Fortune 2000 companies.Focused on converged solutions including VoIP, Unified Messaging & Contact Center.
Serviced the customer base in the downtown Toronto Financial District. Focused primarily on the Nortel Enterprise Voice product portfolio.
Installed structured cabling systems for LAN's (Cat 5 & Fiber Optic)Installed and serviced Nortel phone systems for SMB market
Other employees you can reach at talkdesk.com. View company contacts for 1135 employees →
Alex Harvey
Colleague at Talkdesk
Detroit, Michigan, United States, United States
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Raquel Vardasca
Colleague at Talkdesk
Lisboa, Lisbon, Portugal, Portugal
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Lucas R
Colleague at Talkdesk
Coimbra, Coimbra, Portugal, Portugal
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Ashlee Mclaughlin
Colleague at Talkdesk
Greater Boston, United States, United States
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Luís Carvalho
Colleague at Talkdesk
Lisboa, Lisbon, Portugal, Portugal
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Stephanie Kern
Colleague at Talkdesk
Huntsville, Alabama, United States, United States
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Kyle Sutton
Colleague at Talkdesk
Raleigh-Durham-Chapel Hill Area, United States, United States
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Allison Doughty, Sphr
Colleague at Talkdesk
Greater Sacramento, United States, United States
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Jillian Shealy
Colleague at Talkdesk
Fredericton, New Brunswick, Canada, Canada
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Fátima S.
Colleague at Talkdesk
Aveiro, Portugal, Portugal
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Quick answers generated from the profile data available on this page.
Neil Mcalpine works for Talkdesk.
Neil Mcalpine is listed as Enterprise Architect at Talkdesk| | Senior UC & Contact Center Engineer | Experienced SE Leader at Talkdesk.
AeroLeads has found 1 work email signal at @talkdesk.com for Neil Mcalpine at Talkdesk.
Neil Mcalpine is based in Toronto, Ontario, Canada while working with Talkdesk.
Neil Mcalpine has worked for Talkdesk, Eclipse Technology Solutions Inc., Ccs Group Ltd., Eclipse Technology Solutions, and Executive Communications Ltd..
Neil Mcalpine's colleagues at Talkdesk include Alex Harvey, Raquel Vardasca, Lucas R, Ashlee Mclaughlin, and Luís Carvalho.
You can use AeroLeads to view verified contact signals for Neil Mcalpine at Talkdesk, including work email, phone, and LinkedIn data when available.
Neil Mcalpine holds Telecommunications Electronics Engineering from Sir Sandford Fleming College.
Neil Mcalpine is listed with skills including Voip, Unified Communications, Telephony, Telecommunications, Routing, Cisco Technologies, Unified Messaging, and Pre Sales.
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