Nelson A. Email & Phone Number

Reston, Virginia, United States

Develop and instruct virtual retirement seminars for Immigration Customs Enforcement (ICE). Perform counseling services as needed.

On a regular basis, field queries from federal employees via email/telephone and remotely assist with retirement application completions, TSP withdrawal options, estimate interpretations, FEGLI/FEHB, and survivor benefit elections, etc. * Attend local health fairs at federal duty stations and conduct workshops on relevant topics such as FEHB, Social Security, Medicare, military deposits, etc.* Perform individual, in-person retirement/benefits/death counseling sessions.* Remain current on applicable law changes.* Teach occasional retirement seminars to nearby duty stations

United States

Conducted comprehensive on-site operational review and made recommendations to improve the efficiency and effectiveness of the unit that were implemented.* Served as the Subject Matter Expert (SME) to interpret laws, regulations, and guidance that impact the administration of the agency’s retirement and benefits programs in order to anticipate upcoming changes, identify issues, and to assist in the development of strategic plans for the retirement and benefits programs.* Designed, created and virtually instructed via NASA Satern, Teams, Zoom, a full training curriculum to develop the skills of NASA SP retirement processing specialists that included courses on topics such as: VERA/VSIP; CSRS/FERS Computations; Coverage Determinations; Financial Literacy; Disability Retirement, etc.

Minersville, Pennsylvania, United States

Primary benefits and retirement educator for a 40,000+ law enforcement organization.* Developed and instructed full day live and virtual via Centra retirement classes for early, including new employee orientation, mid, and late career employees. The material covered planning aspects and procedural requirements of both the CSRS and FERS systems. The live one-or-two day seminars numbered over 100/yr, were attended by 30k+ participants and accommodated employees from several federal agencies, including but not limited to: DOD, FAA, VA, Social Security, ICE, Post Office, U.S. Marshals, FBI, Air Marshals, U.S. Courts, U.S. Probation, NDIC, etc.* Prepared countless retirement estimates – using the NFC payroll system and FedHR Navigator software - to resolved complex retirement issues and remotely counsel employees.* Identified complex FERCCA issues and prepared comparative estimates for affected employees. * Conducted research and offered opinions/decisions on a wide variety of benefits related topics including FEHB, FEGLI, USERRA, OWCP, etc.* Assisted institutions in resolution and processing of long-term OWCP cases.* Assisted in the professional development of other BOP Benefits Specialists.* Responded to Congressional inquiries.* Served as a subject matter expert for dispute resolution proceedings. * Prepared countless retirement estimates and counseled requesting employees.

Master Of Arts - Ma, Human Resource Management And Industrial Relations

Bachelor'S Degree, Criminal Justice