Sarah N. Email & Phone Number

Lake Mary, Florida, Us

- Managed up to 22 high-profile complex Enterprise public safety projects ranging from $25,000 to $10 million from inception to completion at varying stages with teams of 5-15 technical resources per project including 3rd party partners and 3rd party vendors- Consistently delivered projects on time and within budget in an agile environment using effective forecasting, risk management, and change management methodologies- Assisted with the development and rollout of Project Management tools and initiatives to improve knowledge sharing, onboarding, and process change communication throughout the PMO organization- Mentored and coached resources to increase understanding of methodology, tools, and capabilities and interviewed potential new hires

Lake Mary, Florida, Us

- Promoted to Project Manager III for performance - Managed up to 15 complex Enterprise public safety projects ranging from $25,000 to $10 million from inception to completion at varying stages with teams of 5-15 technical resources per project including 3rd party partners and 3rd party vendors

Bradenton, Florida, Us

- Designed and managed 10 to 15 projects and transition strategies for a variety of clients from machine operation, construction, healthcare, and law firms with teams of up to 5 technical resources- Organized and led 100+ onsite and virtual meetings and trainings for clients and employees- Maintained a client satisfaction rating over 90% and stayed under budget- Implemented improvements leading to a regional customer service level increase from 71% to 90%, multiple referral partners, and additional business- Launched a company-wide knowledge-sharing platform- Built an innovative Smartsheet implementation tool resulting in a reduction of time spent implementing clients

Nashville, Tn, Us

- Designed and managed up to 15 projects implementing EFS MasterCard products; physical or virtual cards, Expense Reporting, and Electronic Accounts Payable for a variety of freight companies including the top 10 largest corporate payment revenue producers- Assisted with closing sales by hosting product demos and speaking as a product specialist- Trained new hires on department processes and product- Created an innovative OneNote project plan resulting in a reduction of time spent implementing clients- Worked on a special project rolling out a new Electronic Accounts Payable (EAP) solution

Nashville, Tn, Us

- Promoted into the Implementation Management position within 2 years for company contributions- Received yearly company award for "Responsible Financial Performer" for performance- Assisted Senior Management in designing and implementing compensation plans and tools designed for commission calculation, retention analysis, and financial review- Processed monthly commission statements for 8 teams (100+ employees) under extremely tight deadlines- Helped IT department develop automated reporting resulting in better financial reporting - Automated and improved multiple processes which led to faster commission statement processing and delivery with fewer errors

Eden Prairie, Minnesota, Us

- Promoted into the Commission and Compensation Analyst position within 1 year for performance and contributions- Processed corporate payments through electronic fund transfers, Truckstop site and ACH settlements, US and CAN bank wires, express codes, business checks, and driver payroll using multiple software systems- Requested to work on multiple special projects for Account Management and Fraud departments

Columbus, Oh, Us

Bachelor Of Science, Biology, General

High School Diploma