Nemanja Djuric

Nemanja Djuric Email and Phone Number

Technical Operations Engineer @ JetRails
Belgrade, RS
Nemanja Djuric's Location
Belgrade, Serbia, Serbia
Nemanja Djuric's Contact Details

Nemanja Djuric personal email

n/a
About Nemanja Djuric

Tech-savvy professional with 15+ years’ experience empowering fast-paced and highly-regulated IT environments by crafting solution development roadmaps, delivering robust support, and administering complex systems. Successful track record of taking direct ownership of full-fledged IT infrastructures and developing robust strategies encompassing software development, IT operations, and DevOps. Highly analytical in leveraging technical expertise and incorporating software engineering practices to create highly reliable, efficient, and scalable systems. Proven background in delivering project management services, providing technical support, and offering customer services. Proficient in identifying deficient areas, troubleshooting escalated problems and deploying innovative solutions to enhance service deliverables. Adroit in building rapport with peers and senior management as well as cultivating relationships with clients.Visit my website https://nemanja.io

Nemanja Djuric's Current Company Details
JetRails

Jetrails

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Technical Operations Engineer
Belgrade, RS
Website:
jetrails.com
Employees:
20
Nemanja Djuric Work Experience Details
  • Jetrails
    Technical Operations Engineer
    Jetrails
    Belgrade, Rs
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  • Webscale Networks
    Sme Engineer
    Webscale Networks Dec 2022 - Present
    Santa Clara, California, United States
    Provide expert guidance and advice to colleagues and management.Collaborate with cross-functional teams to solve complex problems in theStratus environment and implement new initiatives. Maintain PHP and various Docker images,troubleshot and correct system-wide issues or bugs, assist with PCIcompliance & maintained network diagrams
    View
  • Webscale Networks
    Director Of Webscale Stratus Sre/T2 Team
    Webscale Networks Jan 2020 - Dec 2022
    Direct a high-caliber team of 9 SRE professionals and deliver effective services pertinent to the provisioning of servers and assisting clients in conducting seamless migrations. Troubleshoot escalated problems related to Magneto e-commerce stores. Evaluate system activities and configuration aimed at resolving performance issues. Determineresolution for malware/compromised sites as well as install and configure load balancers including Nginx and HAProxy.Key Contributions:- Authored many internal and external how-to (wiki) documentation pages as well as implemented helpscripts and debugging tools internally.- Leveraged problem-solving skills in supporting issues alongside patching and debugging Magneto scripts.- Enhanced decision-making related to feature releases, bug fixes, and overall brand roadmapsStratus plan as the strategic part of the DevOps decision board, coordinating actively with CTO, CEO, and COO on weekly basis.
    View
  • Magemojo, Llc
    Director Of Tier 2 Sre Team
    Magemojo, Llc Jan 2020 - Jan 2022
    Director Of Tier 2 Sre Team
    Direct high-calibre team of 6 SRE professionals and deliver effective services pertinent to provisioning of serversand assisting clients in conducting seamless migrations. Troubleshoot escalated problems related to Magneto e-commerce stores. Evaluate system activities and configuration aimed at resolving performance issues. Determineresolution for malware/compromised sites as well as install and configure load balancers including Nginx and HAProxy.Key Contributions:- Authored many internal and external how-to (wiki) documentation pages as well as implemented helpscripts and debugging tools internally.- Leveraged problem-solving skills in supporting issues alongside patching and debugging Magneto scripts.- Enhanced decision-making related to feature releases, bug fixes, and overall roadmaps about MageMojoStratus plan as the strategic part of DevOps decision board, coordinating actively with CTO, CEO, COO onweekly basis.
    View
  • Magemojo, Llc
    System Administrator
    Magemojo, Llc Jun 2016 - Jan 2020
    Pittsburgh, Pennsylvania
    Joined company in 2016 and delivered services as regular System Admin for two years before promoting to Nightshift team lead in 2018. Offered compelling services and successfully earned promotion as Director of SRE Tier 2team in 2020.
    View
  • A Small Orange
    Level 2 Support Technician
    A Small Orange Jan 2014 - May 2016
    Austin, Texas Area
    Level 2 support technician in web hosting company, January 2014 – May 2016. A Small Orange, member of technical support team with other brands Arvixe, HostNine, Cirtex, SEO Hosting and SEO Webebhosting (member of Endurance International Group). When needed doing Abuse tech tasks (SPAM investigation and abatement, Investigate violations of Acceptable Usage Policy- Notify customers and assist with compliance.). Also worked on daily base with issues on : ● cPanel, WHM, WHMCS, Kayako, LiveChat ● Apache, ModSecurity, Nginx, Passenger, SSL Certificates ● PHP, EasyApache ● MySQL, MariaDB, phpMyAdmin ● MyDNS, BIND, CloudFlare ● Nagios, Munin ● Exim, Dovecot, SpamAssassin, MailChannels ● R1Soft, CodeGuard ● SSH, Cron, cPanel migrations, FTP, APF, CSF ● WordPress, Softaculous, Weebly, SiteLock, Various script debug and troubleshoot ● OnApp, Virtuozzo
    View
  • Prodavnica.Biz – Marketing Agency
    It Linux And Windows Administrator
    Prodavnica.Biz – Marketing Agency Sep 2012 - Jan 2014
    Belgrade, Serbia
    IT Linux and Windows Administrator ProdHosting Internet Services (Level 2 administrator)http://www.prodhosting.net- Clients were assisted with hosting inquiries of both technical and billing nature through live chat support, phone calls, or tickets. I operated out of the chat system, having anywhere from three to eight chats simultaneously.- Technical support was provided for multi-tenant and single-tenant CentOS servers with front-end management systems such as cPanel, Plesk, and Virtuozzo / OpenVZ systems.- Support issues as a regarded domain registration and transfers, DNS configuration, billing inquiries, general cPanel / LAMP troubleshooting, in addition to email (EXIM, Dovecot). Additionally, a major role in this position required being an informant to customers about any service outages or interruptions. - As a System Administrator I helped my coworkers internally assisting with issues that required root access or higher-level technical skill. I was not only used as an escalation point for technical problems - quite often I took ownership of chats in attempts to de-escalate frustrated or discontent clients. - Use of Bash and MySQL CLI during troubleshooting was common. Understanding of Linux web servers was required to review system activity and configuration for the sake of diagnosing and/or resolving performance issues.- I rose beyond scope of support to assist with front-end installations, coding, design and development issues that clients had. This involved PHP-based content management systems, including but not limited to WordPress, Joomla, Magento, WHMCS, Prestashop, ZenCart, vBulletin, and OpenCart.
  • Freelancer.Com
    Employer/Freelancer
    Freelancer.Com Sep 2012 - Jan 2014
    Employer/Freelancer
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  • Arkade Shop 84
    Entrepreneur Own Business
    Arkade Shop 84 Dec 2010 - Aug 2012
    Belgrade, Serbia
    I was CEO founder of my business. Export-Import business in charge of 35 employers.
  • Arkade
    Coordinator, It Linux And Windows Administrator
    Arkade Jan 2001 - Dec 2010
    Belgrade, Serbia
    Coordinator, IT Linux and Windows administrator, Database Progress RDBMS, Unixware, Networks, Installations, POS Equipment, retail cash registers. As Application Administrator I was critical to keeping the applications this organization relies on running. Mostly I worked on install, update, tune, diagnose, and babysit both internal and third-party applications. Since company was retail, wholesale and in export-import business I managed to extend CRM, HR and BPM processes and implement new features such is inventory control, employee time tracking, production control and etc. Application was terminal based at that time, so I managed to connect Windows as client app to it.

Nemanja Djuric Skills

Microsoft Office Sales Leadership Management Customer Service Microsoft Excel Linux Mysql Software Installation Technical Support Php Powerpoint Windows Microsoft Word Strategic Planning Marketing Wordpress Centos Servers Apache Dns Troubleshooting System Administration Domain Name System

Nemanja Djuric Education Details

  • Privredna Akademija
    Privredna Akademija
    Graduate Economist

Frequently Asked Questions about Nemanja Djuric

What company does Nemanja Djuric work for?

Nemanja Djuric works for Jetrails

What is Nemanja Djuric's role at the current company?

Nemanja Djuric's current role is Technical Operations Engineer.

What is Nemanja Djuric's email address?

Nemanja Djuric's email address is ne****@****ojo.com

What is Nemanja Djuric's direct phone number?

Nemanja Djuric's direct phone number is +141259*****

What schools did Nemanja Djuric attend?

Nemanja Djuric attended Privredna Akademija.

What are some of Nemanja Djuric's interests?

Nemanja Djuric has interest in Trading, Computers, Basketball.

What skills is Nemanja Djuric known for?

Nemanja Djuric has skills like Microsoft Office, Sales, Leadership, Management, Customer Service, Microsoft Excel, Linux, Mysql, Software Installation, Technical Support, Php, Powerpoint.

Who are Nemanja Djuric's colleagues?

Nemanja Djuric's colleagues are Daniel O'connell, Endicott Lovell, Daniel Pearsall, Simon Vega, Rob Hubbard, Artur Fridberg, Shane Overton.

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