Nerissa Polite , M.Ed Email & Phone Number

Irving, Texas, United States

Managed and tracked the progress of 10+ strategic projects, ensuring 95% on-time delivery while adhering to project deadlines. • Communicated findings from data analysis to executives, driving 15% improvement in decision-making efficiency. • Led optimization strategies that reduced project delays by 20% through process reviews and baseline creation. • Developed comprehensive documentation of business processes and requirements, resulting in a 10% decrease in rework due to improved clarity.

Dallas-Fort Worth Metroplex

Conducted compliance audits for 50+ HUD projects, ensuring 100% adherence to state and federal regulations. • Analyzed revenue and expenditure reports using Excel, contributing to the successful closeout of $5M in contracts. • Assisted in budget preparation and monitoring of $2M+ in project funds, providing weekly data-driven

Dallas-Fort Worth Metroplex

Reduced missing documentation incidents by 30% for 150+ monthly transactions, improving underwriting efficiency. • Streamlined the loan application process for 200+ first-time borrowers and self-employed applicants, reducing application turnaround times by 10%. • Delivered training on mortgage processes and software to 50+ staff members, improving team productivity by 15%. • Facilitated cross-selling of mortgage products, leading to a 20% increase in repeat customer business.

Southlake, Texas

Drove a 50% increase in revenue over two years by identifying new growth opportunities and expanding the customer base by 25%. • Managed a team of 9 employees, ensuring 100% on-time completion of daily operations and client services. • Developed internal partnerships that improved staff competencies by 30%, through educational workshops and meetings.

Master'S Degree

Master'S Degree, Early Childhood Education And Teaching