Mike Netzer Email & Phone Number

Richardson, TX, US

Dallas/Fort Worth Area

datacenterHawk helps data center professionals make the best decisions possible through our platform which delivers up-to-date, comprehensive information on the data center markets in North America, Europe, and APAC.

Dallas/Fort Worth Area

Responsible for the prioritization and implementation of changes to our proprietary benefits administration platform. Evaluated enhancements based on value to internal administrators, external users and cost of implementation.

Dallas TX

Manage the delivery of pension administration for large market defined benefit client:- Meet monthly SLAs for delivery of pension administration services- Manage team of 13 onshore analysts and 2 team leads + 10 offshore analysts and 2 team leads- Report regularly to senior leadership internally and externally regarding performance versus target and.

Dallas

Remote

Manage the client relationship through the implementation (weekly status calls, project management, implementation updates)Manage internal team of programmers, data analysts and quality assurance analysts to complete an implementation within a fixed timelineProject Manager for multiple concurrent enhancement projects on existing clients to move them from a.

Implement DB administration systems. Develop requirements from client specifications, code pension calculator, program participant forms, configure participant website, create reports for actuary and trustee.

Support the code environment of multiple ongoing DB clientsImplement code changes due to regulatory changes, ongoing calculation issues and out-of-scope changesDevelop and maintain testing tools and baselines Software MS Office Suite (Excel, Access, Word, Outlook, InfoPath, SharePoint), SQL, Lotus Notes, eRoom, Benefits Workstation (proprietary)