Ngoc Nguyen Email & Phone Number

Vietnam

1. Business Consultant Specialist- Approach and learn potential customer information from Marketing sources- Exploiting and developing customer files from other sources- Analyze customer needs, problems and realities- Meet the customer team leader and project team to advise and demo products for customers- Send quotes, close contracts with customers- Care and create after-sales relationship with customers- Develop a training plan and coordinate with the software deployment team to deploy the software for customers and support after-sales software operation.2. Technical support- Support to manage the list, customer information, synthesize data reports in the room, group.- Develop trial plans, deploy and train trial customers- Assist in the preparation of documents, quotes, contracts, etc. Sales team support.- Coordinate with deployment team to conduct deployment and customer training- Coordinate customer care and feedback that the sales team is approaching for advice.

Ho Chi Minh City, Vietnam

1. Integrating business processes with ERP systems (2021 - 2023)- Support to build training program for trainees to practice on SAP S4/HANA system- Practical guide to integrating business processes with ERP system on SAP S/4HANA- Develop documentation for using business processes on SAP S4/HANA system in the form of pdf files, videos, ..- Support to answer questions about integrating business processes with ERP systems in the lessons of the lecture2. Course "ERP Consulting Journey with SAP S/4HANA" (05/2021 - 09/2021)- Organized by UEL (University of Economics - Law) & Abeo (Abeo International) with license of SAP Training and Adoption Asia (training.sap.com).- Support to answer questions about the lesson during the lecture's lessons.- Advising students on course - related information.3. Digital Marketing (2021 - 2022)- Developing lectures, teaching and practicing online marketing channels such as Facebook Marketing, Video Marketing, SEO, Landing Page, Email Marketing, Seeding,- Supporting student groups in marketing projects and related issues outside of regular school hours- Supporting to answer questions about digital marketing during the lecture's lessons.

Ho Chi Minh City, Vietnam

- Permanent collaborator at the University's computer labs, supporting lecturers with computer-related technical problems when teaching.- Position: Chief collaborator in 2020 - 2021: In charge of managing and coordinating work for collaborators at the Center- Participating in organizing activities and series of events of BI LAB Center, Faculty of Information Systems and University of Economics and Law.- Leader of outsourced projects of the Center: Digital Marketing for online courses, AI Center, ....- Training staff on Digital Marketing through channels: Facebook, SEO, Design, Video,….

Ho Chi Minh City, Vietnam

1. Search Engine Optimization (SEO)- Optimizing copy and landing pages for search engine optimization- Performing ongoing keyword research including discovery and expansion of keyword opportunities- Researching and implementing content recommendations for organic SEO success- Write content describing the product on the website and fanpage.- Develop website content, make post ideas for website banhngot.vn by topic.- Write standard SEO articles, optimize content, push keywords to the top of the search.2. Sales Executive- Receiving customers, Consulting products, selling products, closing orders.- Telephone service to support sales.

Ho Chi Minh City, Vietnam

- Participate in supporting the school's fanpage and admission website development plan.- Support for writing articles via facebook channel, website, school newsletter.- Participate in communication ideas and plans, take photos, design publications for fanpage "UEL - Admissions University of Economics and Law, VNU HCMC", "CCA Around UEL", "University of Economics and Law, VNU HCMC".- Mentor for Admission counseling program 2017, 2018,- Introduce, advise and answer questions of candidates and parents about the school, majors at the school, training programs, ... by phone and email.- Participate in offline career counseling programs at high schools in HCMC.

Bình Sơn, Quang Ngai, Vietnam

- Participate in creating communication ideas and plans for the volunteer program "Everyone has Tet 2018".- Writing media articles for fanpage - the program "Everyone has Tet".

Bachelor Of E-Commerce, E-Commerce

Bachelor'S Degree, E-Commerce/Electronic Commerce