Kim Nguyen Email & Phone Number

Methuen, Ma

The Residential Caseworker is directly responsible for the supervision of clients and executes their treatment/service plans. • Serve as a positive role model following Key’s guidelines regarding professional behavior• Provides client advocacy in the areas of health, education, vocation, legal and family intervention• Plans and facilitates individual and group instruction in the areas of social and life skills development• Assists clients in performing daily life skills activities including menu preparation, laundry, chores and homework• Promote family-centered and strength-based philosophies within the program• Implement and provide consistent behavior management utilizing counseling techniques, program structure and guidelines and crisis intervention, when necessary• Maintain written case documentation including daily treatment notes, health and medical records and client incident reports in accordance with agency policies and referral source guidelines • Transport clients to and from various community based activities

Easton, Ma

• Serve patrons with book and periodical selections; resolve computer issues, and assist academic needs• Schedule and record appointments for students requesting private rooms in the building• Shelf and shelf-check up to five shelves to maintain correct call number order • Answer incoming telephone calls and address incoming questions• Take inventory of newly received books, supplies, and other media• Analyze library stats, visitor stats and reviews for improvement of hour and space modifications

Boland Hall

• Manage a staff of 6 full time resident assistants• Resolve staff conflicts and concerns in a timely and professional manner• Address resident concerns and promote safety in residence halls• Respond to emergency situations according to federal, state, and college procedures• Schedule resident assistants for nightly duty shifts• Perform duties of a resident assistant as well

New Haven, Ct

• Conduct research and draft relevant reports on domestic minor sex trafficking, prevention education, and services for at risk youth and survivors• Prepare training materials for use in classrooms, group homes, and other community settings• Assist with preparing, writing and editing evaluation and progress reports• Assist with administrative tasks of the US Prevention Education Team• Identify new outreach and training opportunities in project locales• Participate in the Abolitionist Curriculum and Prevention Education Curriculum, various short seminars on the operations and management of a non-profit, and community engagement projects

Washington D.C. Metro Area

• Design 3 newsletters/e-magazines, Sindh Guardian; collecting and writing articles to publish• Interview think tank scholars and non-profit leaders for Sindh Guardian• Manage agency’s Facebook, Twitter, LinkedIn, and website; tripled the number of viewers, followers, and supporters by using new methods of engaging audiences through social media• Research and keep up on current news in Sindh; forward to our supporters to raise awareness• Actively plan and participate in a week long advocacy campaign by scheduling and attending 70+ meetings with members of Congress and staffers• Plan and execute new ways to raise awareness in the United States about the gross human rights violations taking place in Sindh, Pakistan• Assist Executive Director in recruiting interns for Summer 2014

Easton, Ma

• Serve as academic and social mentor for first-year students • Uphold community standards and perform conflict resolution• Plan and execute two programs per month to foster social and educational growth• Attend monthly trainings for position growth and improvement on topics such as team building and how to build a safe community regarding residents with mental health issues, Asperger’s, drug use, etc.• Document any issues that arise and report any foreseen incidents; collaborate with supervisor to find appropriate solutions• Run and update social media sites for the area such as Twitter, Facebook, Tumblr, Instagram, and a monthly blog/newsletter

Bachelor’S Degree, Sociology

Advocacy, Service, & Arts Program

High School