Niamh Lane - Assoc Cipd Email & Phone Number

Reporting into the Head of HR, I work in the HR Team to ensure we deliver an effective and professional HR service across the business. Key Roles: • Employee Relations: Lead and manage on a range of complex ER cases, including investigations, disciplinaries, grievances and absence, ensuring to adhere to our policies and procedures• Stakeholder Management: Work with my designated business areas to ensure strong relationships are achieved • Inductions: Manage and deliver the monthly HR Induction, ensuring to capture all new starters across all sites and functions to welcome them to the Club • HR Policies: Research, develop and update new and existing HR policies and procedures in line with best practice and relevant employee legislation • Recruitment: Support the business with high volumes of recruitment from holding recruitment days, creating job descriptions, advertising and interviewing for roles through to onboarding and pre-employment checks• Compliance: Ensure we are compliant with legal and premier league standards. Conduct right to work checks, process DBS applications and assist with DBS content meetings• Audits: Maintain high levels of attention to detail to ensure standards are met and that we are compliant with PGAAC and Barnardo’s audits• Ad-hoc Projects: Collaborate on projects as and when required across the business. Projects include being a part of the ‘Prevent Terrorism’ group, leading the Club’s transition to SharePoint and Electronic Files, the integration of a Shared Service function and the implementation of a Learning Management System.

I worked as a HR Advisor where I was responsible for looking after the whole employee life cycle. I reported directly into the Operations Director, and managed all areas of HR from recruitment and selection, employee relations cases, employee engagement, wellbeing and performance management to processing leavers and conducting exit interviews.

Gateshead, Tyne & Wear

I worked in the Employee Relations team and was responsible for providing efficient administration support to the business. Key Roles: - Employment Knowledge: Manage the Employee Relations mailbox by confidently providing first-line advice to the business- Occupational Health Management: Organise occupational health requests, produce all of the necessary documentation and monitor the cases effectively- Data Analytics: Analyse Key Performance Indicators for the business, such as turnover, absence, sickness, and new starters- Contract Amendments: Accurately prepare contracts of employment for employees, ensuring the HR system is updated correctly by having strong attention to detail skills- Leavers: Process leavers efficiently, ensuring rapid removal from appropriate systems- New Starters: Complete the on-boarding process for new starters, ensuring they have accurately been uploaded onto the HR system and have received all of the necessary employment documentation- Exit Interviews: Conduct exit interviews with employees, communicating professionally and accurately recording the information- TUPE: Prepare the documentation for TUPE employees, ensuring strong attention to detail when noting down their current terms and conditions - Furlough: Accurately manage the furlough scheme, tracking the furlough and un-furlough dates, producing the necessary documentation, and liaising with Payroll to ensure payments are correct- Redundancy: Prepare the documentation for redundancy consultations and accurately calculate redundancy payments. Attend consultation meetings and take accurate notes- Disciplinary, Investigation and Grievances: Prepare the necessary documentation, attend the meetings, and take accurate notes - Administration: Undertake general HR administration duties, such as ensuring employee files are kept up to date, issuing out references upon request and issuing out probation letters

Gateshead

I was a 'multi-skilled' employee at Tesco, trained on several different departments across the store. I was primarily based on stock control where I managed and investigated stock that was ordered into the store. Key Roles: - Manage and investigate stock - Maintain legal standards- Operate store IT system- Communicate effectively with colleagues from all levels - Complete several routines and procedures - Assist customers in a friendly manner

Sunderland, United Kingdom

I managed several HR projects within strict budgets to required deadlines and provided the business with analytical reports. I gained exposure to several areas of HR, including Strategy, Wellbeing, Reward, Recruitment and General Affairs. During my placement, I launched the Reward & Recognition (R&R) Scheme and was given the responsibility to manage this project. As well as receiving a personal HR Excellence Award from the company for my work, the scheme was nominated for a CIPD Award. Along with senior management, I presented the scheme to a panel of CIPD assessors and attended the London Awards ceremony. Key Roles:- Project Management: Nissan Reward & Recognition (R&R) Scheme - Employee Wellbeing: Manage a variety of schemes (Cycle to Work and Electronic Goods) - Contract Management: Manage high profile business contracts (On-site Catering and Vending Contract)- Data Analytics: Provide analytical reports to management- Budget Management: Work within strict budgets - IT Skills: Raise purchase orders to ensure suppliers are paid in a timely manner - Cross-functional Teamwork: Work cross-functionally with a variety of departments, companies and stakeholders to achieve results - Procurement: Purchase the entire HR departments stationary order and the entire companies business cards - Run Competitive Tenders: Write and evaluate Business Tenders- Events Management: Plan and organise events, in particular the Nissan Family Day, Fireworks and the Employee Recognition of 25 Year Service Key Achievements: - Represented Nissan at the CIPD awards for the Nissan Reward Scheme- Received HR Excellence Award for my work on the Reward Scheme - Developed and launched a new On-line Hospitality System - Undertook full breakdown analysis on all 140 vending machines on site - Sourced and distributed the 2017 Christmas Gift to over 7,000 employees

Washington

As a sales assistant at Sports Direct, I was primarily based on the tills where I had to proactively drive the store performance through selling the companies 5* products and Key Performance Indicators (KPI's). I was awarded 'Top Seller' and 'Most Valuable Player' several times through consistently beating targets. Key Roles: - Proactively drive store performance- Deliver great customer service - Adhere to company policies and procedures - Implement store layouts on new and existing products

Higher National Diploma, Senior People Professional

Bachelor’S Degree, Human Resources Management, Year 1: 1St | Year 2: 1St | Year 3: 1St

Activities and Societies: Key Modules: Rewarding Relationships (86%), Solving Business Problems (82%), Human Resource Management.

Cipd Level 5

College, Btec Level 3 - Childcare, Learning And Development, Distinction, Distinction, Distinction

A high achieving student, gaining 'Distinction' grades in every module studied. I completed over 900 hours of work experience/placement.

High School, Gcse

10 GCSEs Grade A*-C