Nicholas C. Email & Phone Number

Lowell, Ma, Us

Lowell, Ma, Us

Lowell, Ma, Us

-Providing computer training to teach and demonstrate principles, techniques, procedures, and methods of Microsoft Office, QuickBooks, and Digital Literacy-Enrollment of students into various programs, conducting introductions to said programs, to increase students' knowledge and competency while they are progressing though the course.-Observe and evaluate students' work to determine progress, provide feedback, and make suggestions for improvement.-Develop and administer benchmarks to monitor progress and test readiness.

Redmond, Washington, Us

- Create value for customers by ensuring they clearly define business outcomes and then build a “success plan” with the appropriately identified objectives, stakeholders, milestones, risks and metrics needed to achieve them- Be accountable to drive high usage within customers by driving the creation and execution of a thorough and action-oriented adoption Plan- Leverage deep functional expertise to increase the customer’s usage of existing workloadsProactively identify new workloads and expansion opportunities in each account to drive value both for the customer and for Microsoft- Build, maintain and leverage strong relationships with Business Decision Makers (BDMs) and IT Decision Makers (ITDMs) within each customer to influence solution adoption, create strong support for new opportunities and to secure their willingness to advocate on Microsoft’s behalf- Build/maintain rapid channel of communication to customer in case of online service-related issues and events- Orchestrate and gain strong buy-in with multiple external (e.g. customer’s Partner) and internal Microsoft sales and services teams and be highly connected to Microsoft SMEs throughout the customer’s lifecycleAKA Modern Work Business Value Advisor from March to September

Redmond, Washington, Us

- Built strategic partnerships with nonprofits, schools, local communities and civic leaders in support of company priorities that grew social impact and learning.- Use digital and social media to drive target audience and community engagement.- Creating a diverse schedule of events, both Public and Private, and while bringing technology experiences and excitement of Microsoft products and services directly to our local community through partnerships.-Training K-12 Teachers on how to use Microsoft products in the classroom to enrich the students learning through the Microsoft Innovative Educator Program

Redmond, Washington, Us

Primary responsibilities are helping customers, small businesses, and educators find the devices and software they need to help them achieve more. Connecting with local small businesses on the sales floor and connecting them to our cloud sales team. I have taken on additional responsibilities like:-(Workshops) Hosting instore events that bring in guests of all age groups to learn about topics such as fundamentals of Office, beginners coding, and how to start a business-(Lead Distribution Program) Cold/Warm calling small/medium business customers running trial versions of our software to check to see if they need technical help or to walk them through the sales process.-(Customer Success Training) On location customer success training where I show the cooperation's how to use the Office products they have already licensed through Microsoft but are not using to their full productivity protentional. -(Volunteering) Supporting many local charities such as Project 351, STEMhub Mass, Boys and Girls club of America, and local PTOs.

Us

As acting house manager I was handling our locations Film Schedule weekly both in on our ticketing website as well as inhouse in our Sony Projectors. I had been doing all of my locations HR paperwork (i.e. I9s, M4s, W4s) and payroll processing with KRONOS. I have been working with theater operating systems such as Vista, PeopleSoft, ALOHA, and NCR. I have an exceptional knowledge of the workings of and running a projection booth with both Film and Digital Projectors. Along with these more advance tasks, I have been managing our staff on a day to day basis making sure they are keeping busy and staying safe.

Us

As Staff Supervisor I acted as a leader for the floor helping in all departments. Most days I would handle any maintenance needed on our Sony projectors, scheduling staff, and money handling. My favorite part was always leading staff by example helping behind concessions, behind box office using Vista’s ticketing software or cleaning with the Ushers.

Us

As Staff Supervisor I acted as a leader for the floor helping in all departments. Most days I would handle any maintenance needed on our Sony projectors, scheduling staff, and money handling. My favorite part was always leading staff by example helping behind concessions, behind box office using Vista’s ticketing software or cleaning with the Ushers.

East Taunton, Massachusetts, Us

Armonk, New York, Ny, Us

Domino Intern working in the software lab for the Lotus Products. Day to day responsibilities included updating and maintaining our VM testing servers, Helpdesk support for our team, and assisting the recycling team with the construction and deconstruction of the server racks we worked with.

High School Diploma, Computer Science

Education record