Nic Bencaz, Ph.D. (He/Him) Email & Phone Number

Baton Rouge, La, Us

Responsible for providing organizational development subject matter expertise to optimize the performance of government and commercial clients. ● Performed organizational needs analysis, followed by executive coaching and culture alignment, and restructuring.● Led large-scale organizational change efforts using Prosci methodology.● Designed and developed a virtual training curriculum utilizing human-centered design principles for the Veterans Health Administration, educating transitioning servicewomen on their earned benefits.● Facilitated training workshops on leadership, feedback, team processes, and performance management.● Earned Top Secret Security Clearance, HRCI Prosci Change Management certification, and Wiley Everything DISC Certified Trainer credentials.● Designed and managed selection system for Human Capital division applicants.● Successfully orchestrated business development efforts to secure the company’s largest commercial contract.

Oviedo, Fl

Providing business development and training expertise to employees and organizational projects. ● Offering counsel to identify and resolve root causes of organizational effectiveness and business performance issues.● Providing learning efficiencies and training evaluation strategies for an intelligent tutoring feedback system to be used by the U.S. Army.

Orlando, Florida Area

Designing, lecturing, teaching and managing undergraduate and graduate level courses ranging in size from 15 – 250 across all learning platforms (face-to-face, fully online, and hybrid/mixed mode).● Personally developed curriculum and organized an online presence for all course modalities using Canvas learning management system (host discussions, provide all course material, learning objectives, assignments, and activities). ● Classes taught: General Psychology, Industrial/Organizational Psychology, Social Psychology, Organizational Behavior, Statistical Methods.● Acted as a consultant for multiple educational publishing companies to improve their pedagogy: Pearson, McGraw-Hill, TopHat, MacMillan, and Oxford.

Orlando, Florida Area

Managed Cubic’s Learning Sciences division, providing end-to-end learning and development solutions for a $300 million U.S. Navy courseware program. ● Optimized design and delivery of instructional methodologies, assessment strategies, and gamification techniques for use in an immersive virtual gaming platform, enabling fleet readiness on a state-of-the-art Navy vessel. ● Tactfully managed contract discussions and performance expectations among executive leaders, customers, and end users.● Provided coaching to develop subordinates and facilitated learning workshops to foster a collaborative work environment. ● Embedded over 3,000 hours of training content using a game-based format, resulting in 30% reduced training time, and an ROI of 3.36 for every dollar invested. ● Implemented change management practices and AGILE development processes that restructured the organization by merging cross-functional project teams and streamlining communications, resulting in a production schedule savings of 3 months

Orlando, Florida Area

Supervised all Orlando office operations, and acted as program manager for multiple learning and development contracts.● Developed new business by growing the organization organically through business partnerships, and managed vendor relationships. Efforts led to the procurement of a record $112 million contract with a partner company, which earned an outstanding achievement award within the company.● Acted as facilitator for military training courses and workshops on leadership and negotiation. ● Formalized long range planning of corporate strategy and carried out change management initiatives into new markets to ensure sustained growth, resulting in teaming arrangements that remain in place currently.● Developed interview protocols, coordinated with HR, managed the selection process: Expanding the local office by 125%. ● Led a multidisciplinary team in successfully developing and product testing a mobile learning tool, which was provided to the U.S. Marine Corps for measuring performance, and improving decision making skills in field exercises.

Orlando, Florida Area

Streamlined processes and aided in the development of an $80 million training program for the Department of Health & Human Services. • Conducted extensive needs analysis, and led focus groups with senior staff to identify significant training and performance gaps. • Established proficiency standards for meeting current and future job competencies, developed task performance flow charts illustrating employee success paths, and consulted on appropriate instructional media formats.• Delivered a three week packaged training simulation to over 70,000 employees, reducing normal training time by 75% and lowering costs by 40%.

Orlando, Florida Area

Blended industrial and cognitive psychology methods to design, create, and assess customized learning and organizational development products for customer and in-house solutions. • Determined core competencies for key positions, analyzed training deficiencies, and provided best practices to senior leadership – recommendations were adopted and integrated throughout the Department of Defense for all military service culture and language pre-deployment training. • Developed performance measures and an expert cognitive model to bridge learning gaps for the US Marine Corps Combat Hunter program, resulting in a National Training and Simulation Association award for the outstanding achievement in the development or application of models and simulations. • Successfully partnered with an active Army platoon to rapidly convert lessons learned into video-based training products, reducing the typical transfer of material into training products by 90% (from 3 weeks to 48 hours). • Created and implemented company’s first formal performance appraisal and selection systems using quantifiable metrics, which standardized employee goal setting and job classification levels in while ensuring EEO/AA compliance.

Orlando, Florida Area

Executed change management initiatives to restructure the organizational roles and performance management process. • Assessed the competence and development potential of over 200 employees, achieving streamlined job functions. Realigned performance goals, and facilitated the creation of new organizational processes.• Identified and defined core job competencies, created job descriptions for newly defined roles, and promoted cross functional work where appropriate, resulting in projected long-term savings of $4.4 million to the company.• Co-led company’s performance management process based on employee feedback, creating an e-learning tool for manager and subordinate performance review meetings, which trained all 10,000+ MVCI employees.

Orlando, Florida Area

Directed a research team in the development of e-mentoring programs and computer-based training simulations.• Developed and validated a soft-skills training simulation for more than 150 people in a welfare-to-work setting, augmenting reemployment by 40% over prior programs. • Supported the creation of an e-mentoring program and database for a local company, pairing protégés with mentors, and providing career guidance for those entering the workforce. • Led recruitment efforts for experiments, initiated a formal recognition program, trained students, and managed all aspects of research design, from orienting participants to analyzing and interpreting data.

Ph.D., Industrial / Organizational Psychology

Masters, Industrial / Organizational Psychology

Bachelors, Psychology