Nicholas Apuzzo Email & Phone Number

Hamden, Ct, Us

Newington, Connecticut, United States

Newington, Ct

• Large Loss / Litigation position with heavy concentration on Commercial Lines and Litigation in the states of Connecticut and Rhode Island• Determine and establish accurate reserves, generally on files reserved at $50k or higher• Accurately resolve complex coverage and liability issues• Negotiate with claimant attorneys for bodily injury claim resolution of these files

Milford, Connecticut, United States

• Reviewed claims handling to ensure standards were being met and claims were on track for timely and accurate resolution• Conducted formal and informal observations to assess and coach claims representatives• Completed a variety of activities to update claims representatives on where they stood in relation to their goals and objectives• Ensured new tools and processes were implemented effectively

Milford, Connecticut, United States

• Evaluated policy coverage, determined and evaluated injuries resulting from an accident• Determined and established accurate reserves• Negotiated with claimant attorneys for bodily injury claim resolution• Served as a formal mentor to more than one Claims Generalist Intermediate

Milford, Connecticut, United States

• Evaluated policy coverage, determined and evaluated injuries resulting from an accident• Determined liability by taking recorded statements, completing scene investigations, assessing vehicle damages• Conducted both personal lines and commercial lines in-depth coverage investigations• Negotiated with unrepresented claimants for bodily injury claim resolution

Milford, Connecticut, United States

• Evaluated policy coverage • Determined liability by taking recorded statements, completing scene investigations, assessing vehicle damages• Inspected damaged vehicles and negotiated estimate for repairs with body shop• Established rapport with customers and built a solid customer service foundation

Hamden, Connecticut

• Investigated domestic, criminal, civil, insurance, and missing persons matters • Conducted covert surveillance • Performed interviews and documented victim/witness statements

Hamden, Connecticut

• Supervised and trained waitstaff of twenty employees • Balanced the budget; prepared the weekly schedule • Secured dining room, kitchen area, liquor, and office areas

Bachelor Of Science (B.S.), Criminal Justice/Investigative Services

High School Diploma