Nicholas Brown Email & Phone Number

I have a strong background working with the highly selective customers in the elite Mall at Short Hills and pride myself on meeting their high expectations. I quickly assess my clients’ needs and am easily able to suggest new items to them which fit their tastes. Additionally I have a background in training new employees in both the retail and food and beverage industries. I take the time to review the products with them, provide them with personal tours for familiarization to the store, and role model customer interactions for them while they shadow me. I am comfortable providing fair and consistent feedback, both positive and critical, to ensure their development in their role. I am a quick learner and enjoy using technology to most efficiently complete a task. I am comfortable resolving conflict in the workplace with minimal supervisor interaction necessary. I am confident in my ability to make quick but thoughtful decisions that best represent the company as well as the customer’s interests.

Listed skills include Customer Service, Microsoft Office, Team Leadership, Customer Satisfaction, and 13 others.