Nicholas Goodwin Email & Phone Number

Washington, District Of Columbia, United States

Supports GDIT portfolio director in leading planning, budgeting, and execution of GDIT’s CMS Marketplace Assister Technical Support (MATS) contract.Leverages 10 years of trusted partnerships with CMS stakeholders to plan, execute, and scale complex training and technical support projects while maintaining exceptional work product quality standards..

Washington D.C. Metro Area

Managed award-winning training team of 17+ policy analysts, instructional systems designers, technical staff, and subcontractors.Led development of federal computer-based certification training programs, instructional videos, on-demand microlearning modules, and 500+ plain language publications for 15,000 Navigators and certified application counselors.

Washington D.C. Metro Area

Oversaw 16-month redesign of 2,300-page federal computer-based certification training curriculum for 17,000+ federally-certified assisters in 2016 and 2017; incorporated plain language and adult learning principles.Convened 24 assister organizations, government officials, and health care stakeholders with CMS leadership to evaluate redesigned training.

Greater Atlanta Area

Hired, trained, and managed team of 17 federally-certified in-person assisters at CMS Atlanta Enrollment Assistance Center while establishing robust referral networks with federal, state, and local partners.Facilitated 443 percent year-over-year increase in consumer qualified health plan enrollments across metro Atlanta during 2014 Open Enrollment Period.

Greater Atlanta Area

Developed Health Insurance Basics curriculum targeting limited English proficiency (LEP) and minority consumers for SAMHSA office of Policy, Planning, and Innovation.Revised behavioral health equity resources and social media materials to promote the value of health insurance and Affordable Care Act protections for LEP and minority consumers.

Mobilized 110 student volunteers and 12 paid CACs at Emory University and University of Georgia to connect underserved populations with health insurance and other basic social, medical, and foundational resources.Led Affordable Care Act outreach, education, and enrollment efforts for consumers in 12 counties as co-recipient of first-ever Georgia Navigator.

Established volunteer-based health insurance enrollment assistance program at Grady Health System's patient financial counseling center following passage of the Affordable Care Act.Assisted Grady patients with application and enrollment processes for Medicaid, CHIP, and private insurance during first-ever Open Enrollment Period through newly-established.

Atlanta, GA

Wrote and reported feature content for Emory Medicine and Emory Nursing magazines.

Wrote and reported feature content for print magazine and digital content for Health and Wellness and Daily Agenda sections.

Managed information desk staff, sales reporting, event set-up, and training of new employees.