Nicholas Herrera Email & Phone Number

Chicago, Il, Us

Chicago, Illinois

Creating wonderful experiences for our guest’s.

Denver, Colorado, United States

Offering restoration to restore-homeowners roofs, sightings, and gutters from hail damage with insurance companies assistance.

Milwaukee, Wisconsin

Inventory control and budgeting, increased revenue 3% YOY. Business operations expertise, payroll down 2% YOY. Passion for customer service, People Pleaser Awards for Associates.

Milwaukee, Wisconsin

Strong work ethic, over $100k raised for charities at Blutender events in Blu lounge for such charity groups as United Way, UPAF and many more. Natural leader with Associate Opinion Surveys above 90%

Milwaukee, Wisconsin

Responsible for labor, scheduling bartenders, hostesses, food runners and server assistants. Daily shift execution and coaching & development of the team. Monthly liquor inventories and responding to surveys for NPS. Assisting in the restaurant's daily operations. Task force at The Beverly Garland Hotel in North Hollywood, California for two weeks. Task force at the The Grand Geneva, Wisconsin for 2 weeks. Both task force missions were wonderful experiences.

Milwaukee, Wisconsin

Audit daily operations according to company policy and procedures. Consistently meet payroll guidelines. Ensures promt, friendly service as a role model for the associates. Trained/ advised employees to increase effectiveness.

Madison, Wisconsin

Plan, organize and control the operations daily in F&B outlets. Consistently meet payroll figures and increased sales metrics. Implement seasonal strategies to increase revenue and quality selling. Incorporated new wine books and ran the wine program in F&B outlets. Purchasing manager for all beverages. Responsible for all wine, beer and liquor products in the hotel. Oversaw room service, Olive lounge and assisted in banquet functions.

Milwaukee, Wisconsin

Followed administrative procedures and provided guidelines. Supervised associates to ensure proper product knowledge. Trained quality associates for brand representation. Assured staff is aware of food and beverage specials. Established and maintained interpersonal relationship. Task Force at the Hilton Monona Terrace in Madison, Wisconsin during Thanksgiving week. Finished manager in-training program with Marcus Corporation then transferred to Hilton Madison as the General Manager at the Capitol ChopHouse.

Milwaukee, Wisconsin

Monitored and observed guests to assure satisfaction. Performed daily tasks for restaurant operations. Promptly responded to guests needs by crafting beverages. Recorded drink orders accurately and immediately. Incorporated new drink menu to ensure sales volume and service levels.

Kohler, Wisconsin

Provided Five-Diamond service and create wonderful experiences for guests. Recognized repeat guests and provided accurate service to their satisfaction. Set-up, organized and take down events in a timely manner. Ordered, stocked and tracked progress of consumption for functions. Maintained a friendly appearance with disgruntled guests. Prepared for and executed new menu implementations.

Chilton, Wisconsin

Oversaw daily operations incorporating. Monitored and maintained functions for festivals. Created promotional materials for upcoming specials and events. Sound engineer for "Live Shows" such as Live bands, DJ's, karaoke, trivia and stand up comedians.