Nicholas Hooks Email & Phone Number

Huntsville, Alabama Area

• Responsible for planning, receiving, shipping, scheduling, monitoring, and successfully implementing all non- selling operations in the back- end of the store, facilitating the store`s ability to provide a superior customer shopping experience and maximize sales and profitability. • Implemented stocking and replenishment programs that were approved by regional manager to better satisfy associates/ customer needs. • Leads a team responsible for critical support process including receiving and stocking inventory, assembling product, and delivery.

Tanner, Al

• Responsible for the overall planning, organizing, leading and controlling of entire facility.• Increased every operational metric since taking over facility. Sales are up 25%, revenue is up 15%.• Guide and mentor a team of 15 associates and 2 supervisors through daily task.• Makes sure store is staffed efficiently and associates are knowledgeable to policy.• Maintain store budget and keep store cost under approved limit.• Identified inefficiencies and made recommendations for process improvements.• Hold monthly employee meetings to give information, feedback, and provide updated training

Huntsville, Alabama Area

• Performed analytical and decision making with upper management to achieve daily objectives.• Streamlined inventory intake and transport process by decreasing wait times by 25%.• Modernized how associates are trained on policies, decreased training time by 15%.• Oversaw inventory, ordered new equipment, and schedule repairs for damaged machinery. • Motivates peers and embraced change within company.• Thinks logically and takes time necessary to make the right choice; does so quickly if needed.• Speaks clearly and demonstrates active listening skills; is conscious of non- verbal communication.

Huntsville, Alabama Area

• Kept records of sales; prepared inventory with hundreds of stock items and merchandise.• Assisted with design and set up of advertising displays.• Acquired strong analytical skills and served 2nd in command handling customer service issues.• Lead store in sales generating over twenty thousand dollars a month.