Nicholas Leone Email and Phone Number

• Engineered emails using HTML, creating rules, dynamic data, tracking destinations, and completing QA to deploy to segmented digital customers.• Coordinated activities like design, content, data and development with cross-functional teams to execute campaign tasks.• Discussed strategy, segmentation, reinvestment, historical and current performance to analyze campaign metrics and retarget if necessary.• Participated in Quarterly project with NFL on real-time trigger-based SMS/Push notifications during Sunday night football. Used live content such as real time video with copy to engage customers in betting activity.• Utilized technology like Salesforce, Workfront, Jira, Acoustic, Airship, and Optimove to manage workflow and complete communications, whether business-to-business and or direct-to-consumer.

• Managed campaign day-to-day tasks from communication channels, including but not limited to editing messages, design creation, copy reviews, structuring A/B tests, scheduling deliveries, and reporting on results.• Scheduled and deployed 40-50 corporate driven weekly emails using Acoustic software and properly staggered dates/times to maintain customer engagement and deployment.• Manipulated coding in HTML to build email campaigns.• Opened jobs in coordination with campaigns and worked with stakeholders like corporate, property, and design.

• Created and executed national and global campaigns for Amazon’s Career Choice program. Used Amazon’s branding guidelines to market education programs to all hourly fulfillment center associates.• Established and wrote well informed marketing plans thoroughly explaining logistics, identifying key stakeholders, and using data to create successful campaigns.• Created new brand guidelines package for Career Choice brand including font type, approved colors, images, logo, etc. to make brand consistent across all education verticals. Worked with Global Internal Communications team on approval and adoption of material.• Designed and edited digital and physical marketing materials for 14 countries: banners, posters, brochures, emails, and text notifications. Utilized Adobe design programs, Shutterstock, and Microsoft PowerPoint to create advertisements and worked with copywriter on edits to publish content.• Collaborated with global PR team and identified quarterly key influencers to create meaningful storylines for social campaigns. Owned interview process and social media placement with Amazon Vest Life Instagram.• Tracked employee engagement through Bitly software to determine which marketing channels received highest engagement and course corrected messaging to create meaningful content for the Amazon FC employee population.

• Promoted within seven-month timeframe for exceeding goals and company initiatives.• Provided HR guidance to site leadership on achieving operational objectives while minimizing engagement impacts.• Coordinated standard HR work including investigations, appeals, timecard/payroll discrepancies in compliance with Amazon standard and policy enforcement.• Collaborated with regional HR teams including Disability and Leave Services and Employee Resource Center on resolving associate’s situations by being the case manager at site-level.• Interpreted employee engagement, productivity, and quality data and engineered plans to improve retention rate.

• Coordinated strategic plans with weekly metrics of 2 million units secured by labor planning and adjusting accordingly to run a strong core operation in Reverse Logistics.• Developed processes to improve productivity by redesigning floorplan, sourcing technical equipment, and correcting department training material.• Managed, motivated, and developed 100 direct reports on a consistent week to week basis.• Audited associates on productivity, quality, and behavioral expectations to comply with Amazon standards and policies.• Owned Tier 3 development project and collaborated with HR to provide insight and details for Associate growth. Built a monthly program for building headcount of 4k employees to coordinate resume scrubbing, mock interviews, interview feedback, etc.

• Created a fun and engaging sales floor for both the team and customer experience.• Lead development and launches of digital products to create engagement within the Dr. Martens community.• Created strategic product roadmaps from start to finish within multiple departments.• Collaborated to improve design, research, data, marketing, and product growth.• Organized weekly company initiates to navigate various retail marketing changes.• Main point of contact and accountable party for on- site e-commerce and the day-to-day manager of e-commerce for assigned specific business unit(s).

- Worked with Director of Interactive Marketing and Executive Director of Marketing Operations to establish strong social media strategies for platforms- Managed social media channels (Facebook, Twitter, Instagram, YouTube, Yelp) and created content with social team- Organized editorial calendars to ensure content is approved and released on time- Identified leaders/influencers and engaged them in brand initiatives

- Collaborated with shoe team to sell product and achieve goals.- Trained new sales advisors on company policy and job expectations.- Locked up store and counted money at the end of the night.

- Registered fashion industry VIP press for the MAGIC trade show at Mandalay Bay.- Assisted Women’s Wear Daily in on-site photoshoot showcasing Fall/Winter 18’ trends with Men’s Market Editor and West Coast Bureau Chief.- Researched West Coast fashion partners for East Coast expansion.

- Communicated with clients to understand their needs. - Managed individual sales goals to achieve store goals.- Studied current trends and products to become a stronger stylist.

- Standardized clothing on the floor to meet perfect standards.- Assisted customers with questions and concerns.- Processed transactions at cash wrap and counted money at the end of every shift.

- Prepared clothing for floor updates.- Balanced various job responsibilities while completing tasks on time. - Assisted management to determine merchandise availability.