Nicholas Lim Email & Phone Number

Malaysia

Malaysia

- As part of the data team for a Market Intelligence firm, I am responsible for regularly extracting, sorting, cleaning and updating market price data for different commodities (e.g. Plastics, Chemicals and Energy/Feedstocks) collected by the market intelligence team into the appropriate databases.- Prepared price indexes containing price ranges, charts and tables with pricing information required by the market analyst and content team, for use in regular (e.g. Daily, Weekly, Monthly)… Show more - As part of the data team for a Market Intelligence firm, I am responsible for regularly extracting, sorting, cleaning and updating market price data for different commodities (e.g. Plastics, Chemicals and Energy/Feedstocks) collected by the market intelligence team into the appropriate databases.- Prepared price indexes containing price ranges, charts and tables with pricing information required by the market analyst and content team, for use in regular (e.g. Daily, Weekly, Monthly) reports to our clients. Show less

Kuala Lumpur, Malaysia

- Part of a team focused on creating digital experiences for clients, I learned to get to the heart of the challenges faced by both the business and customers alike, then craft an experience utilizing Conversational AI and other technologies after consolidating client requirements.- Crafted a CRM playbook for the marketing team of a leading cigarette and tobacco company- Designed digital conversational experiences for a leading warehouse club chain in America to automate and manage… Show more - Part of a team focused on creating digital experiences for clients, I learned to get to the heart of the challenges faced by both the business and customers alike, then craft an experience utilizing Conversational AI and other technologies after consolidating client requirements.- Crafted a CRM playbook for the marketing team of a leading cigarette and tobacco company- Designed digital conversational experiences for a leading warehouse club chain in America to automate and manage their incoming voice calls- Organized a client’s digital assets and amended their content’s copywriting with regards to their employee recruitment webpages to improve their prospective employees’ user journey.- Identified business challenges and opportunities for the application and feasibility of Conversational AI in the target organisation during the sales process.- Conducted market research, technical and functional presentations for our clients based on business needs analysis, competitive analysis, and customer requirements identification.- Prepared RFP, RFI, and RFQ responses and other sales support documents for key enterprise clients in the Telecommunications, Logistics, Financial Services, and Insurance industries. - Presented demos of Everise DX's Conversational AI at client offices and trade shows (e.g. CX Asia 2019) across different lines of business and industries. - Trained our client stakeholders in a high-level understanding of how Machine Learning and Conversational AI training data come together to create a high-performing bot.- Helped manage Everise DX's partners in go-to-market strategies with the Channel Manager.- Created both high-level and detailed cost proposals for clients as part of the sales process.- Migrated Everise DX's data across various CRM’s, namely Hubspot, Salesforce and Pipedrive. - Managed and tracked a significant portion of Everise DX's contacts, leads, opportunities, and sales reports from the CRM’s across time. Show less

Kuala Lumpur, Malaysia

- As a Presales Associate in the program, I developed knowledge and skills to identify business challenges and opportunities for the application of SAP products and services in target industries, companies, large enterprises, and general business markets.- Conducted market research and prepared presentations for the sales team regarding potential and existing accounts through business needs analysis, competitive analysis, and customer requirements identification.- Assisted in the… Show more - As a Presales Associate in the program, I developed knowledge and skills to identify business challenges and opportunities for the application of SAP products and services in target industries, companies, large enterprises, and general business markets.- Conducted market research and prepared presentations for the sales team regarding potential and existing accounts through business needs analysis, competitive analysis, and customer requirements identification.- Assisted in the preparation of RFP responses and other sales support documents for key enterprise clients in Malaysia’s gas and utility industries.- Furthered demand generation and marketing activities in SAP offerings at corporate and partner events (both Public and Private Sectors), increasing brand awareness and establishing customer relations for potential leads.- Presented demos of SAP’s Digital Boardroom, LoB specific solutions, and other SAP scenarios at events hosted by government ministries & agencies (OpenGov, MAMPU, MOSTI, DSA) and SAP corporate events (Asian Innovation Summit). Show less

Kuala Lumpur, Malaysia

Bsc Honours, Management

Igcse & Gce A Levels