 Led all organizational operations and culture, reporting directly to the Managing Director and supporting a team of over 10 direct reports, since taking over the organization’s operational culture turnover has decreased by over 50%. Developed new purchasing systems, logistics strategies, and renegotiated vendor contracts, leading to cost optimizations such as reducing freight costs by over 33%, materials costs by 15%, and overall procurement costs by 10%. Collaborated with the sales team to build and execute sales strategies aligned to operational KPIs, utilizing data and analytics to drive a 50% increase in revenue year-over-year. Improved operational output by over 400% with a less than 50% staff increase through process improvement initiatives.

 Re-built supply chain from the ground up, optimizing third-party warehouses, re-designing packing procedures, and coordinating inbound/outbound inventory, successfully reducing order fulfillment lead time from 12 to 2 days. Optimized packaging procedures to reduce product damage in transit, developing a new method for packaging which kept costs the same but reduced freight damages from over 10% to less than 2% in the first 6 months of implementation. Created all operational supply chain logistics, including reverse logistics, and set company-wide supply chain procedure for fulfillment, import and export, carrier selection, and third-party vendor vetting.

 Oversaw all brewery operations, including production, scheduling, inventory, packaging, shipping and receiving and led the successful growth of brewery output from 800 barrels per year to 1400 barrels per year with no staff increases. Cultivated relationships with community partners and led tasting and marketing events at various sites across the state, increasing logged table attendance and visibility by 150% without increasing marketing expenses. Led organization’s internship program and successfully trained 8 interns, 100% of whom were hired on as full-time brewers after completing the program.

 Served as key-holder and client services specialist for gym serving 200 clients daily, acted as first point of contact for retention, successfully implementing various initiatives that led to a 15% retention increase. Overhauled the organization’s inventory management system to decrease unnecessary costs and maximize client utilization, leading to the ability to decrease inventory by over 35%, a sizeable cost savings for the organization.