As a Pro at Apple, I train and mentor new and existing employees, while also advancing my own skills and knowledge to prepare for a management role. I have six years of experience in retail and guest services, where I have developed and demonstrated collaborative problem solving, customer satisfaction, and communication skills. I have a degree in Business Administration and Management from California State University, Fullerton, where I learned the fundamentals of business operations, marketing, finance, and strategy. I am passionate about entertainment and voice over, and I have participated in multiple workshops and projects to hone my craft and portfolio. My goal is to pursue a career in voice over, where I can leverage my business acumen, creativity, and voice talent. 2