Nicholas Reddick Email & Phone Number

•Provide determination of Medicaid eligibility for Medicaid applicants. Also use guidelines and policy in order to answer inquiries from clients in regards to benefits and decisions made by agency.

•Provide client services by completing Medicaid applications and renewals through interviewing clients and collecting information, and navigating client cases within NFOCUS. Offer referrals for community resources and services. Perform office support work by collecting and sorting mail, ensure copiers are in working order, and fax client documents. •Dispatch or route calls to the appropriate Medicaid queues using multiline phone systems. •Enter client information, such as change of addresses, and accurately navigate the computer system for completing forms and other client documents. •Answer questions which come through the Medicaid inquiry email accurately and efficiently.

•Deliver exceptional customer service by assisting customers in locating items within the store, and carrying out groceries to customer's cars. •Answer customer questions regarding produce in person and over the phones. •Stock shelves, unload truckloads of produce, cut fruit and vegetables, and package fruits and vegetables.

•Took phone orders from customers, prepared pizza, prepared sub sandwiches, cleaned, stocked, food prep.

•Waited on customers, took their orders, filled their orders, prepared food, cleaned, counted changes, stocking.