Client Engagement
Current• Conducted in-depth initial and quarterly psychosocial assessments for participants referred by DHS and LAHSA, actively engaging clients to understand their unique challenges, strengths, and aspirations, fostering a foundation of trust.• Established and nurtured professional relationships with a diverse caseload of 15-40 participants, ensuring each client felt heard, valued, and supported throughout their journey toward self-sufficiency.• Leveraged advanced database software… Show more • Conducted in-depth initial and quarterly psychosocial assessments for participants referred by DHS and LAHSA, actively engaging clients to understand their unique challenges, strengths, and aspirations, fostering a foundation of trust.• Established and nurtured professional relationships with a diverse caseload of 15-40 participants, ensuring each client felt heard, valued, and supported throughout their journey toward self-sufficiency.• Leveraged advanced database software (CHAMP/HMIS) to meticulously track participant progress, maintain precise and up-to-date records, and facilitate data-driven decision-making, ensuring effective service delivery.• Acted as a passionate advocate, guiding participants in accessing critical mainstream benefits, including Medi-Cal, GR, SSI, and SSDI, providing them with essential resources to improve their well-being.• Collaborated with clients to develop individualized service plans, addressing multifaceted goals related to social, emotional, mental health, and housing needs, creating a roadmap for their personal growth and stability.• Facilitated seamless access to vital health, mental health, and substance use services as needed, ensuring that clients received the care and support necessary for their physical and emotional well-being. Show less