Initiate searches and negotiate contracts for all subcontractorsConduct daily audits of all financial reporting for client accountsSet up and maintain the scope of all services and collections for client accountsOversee customer service during and after servicing and installationsPerform daily, weekly, and monthly reconciliations for warehouse inventory

Manage the daily operations of the box office, turnstiles, and attractions for the Zoo. Assist in the recruiting, interviewing, hiring and training of a staff of over 60 guest relations employees. Maintained a customer-centric focus on the needs and concerns of over 12,000 guests daily.Maintain daily safety inspections of each attraction, as required by law. Facilitate daily, weekly, and seasonal employee meetings and training. Created an In-Service program for all staff members, through which events, operation improvements and announcements could be conveyed. As a result, staff preparedness and morale increased significantly.

Manage contingency operations for 4 piers and two water parks. Lead a staff of 6 that perform 24/7 security duties throughout the year and into the summer months.Coordinate and audit budget, headcount, and payroll Organize and manage the daily revenue transport for over 50 games, 10 restaurants, and several attractionsResponsible for the daily maintenance of contingency control systems Implemented a more efficient system of reporting incidents, which decreased the number of recurring problems to zero.

Direct overall operations of 2 large water parks.Managed 16 Supervisors and 250 domestic and international lifeguards and guest service staff.Collaborated with various departments to ensure the completion of various projects. Lead Project Manager for all construction necessary to open.Assist in the budgeting and procurement of equipment. Maintained a customer-centric focus on the needs and concerns of over 8,000 guests daily.Monitored daily safety and emergency issues, assuring optimized preparedness for contingency matters.