Nicholas Fennessy Email & Phone Number

Upland, CA, US

Los Angeles, California, United States

Los Angeles Metropolitan Area

Brea, California, United States

• Developed and socialized potential risk mitigation strategies, implementation and transition plans, and business continuity plans, including ongoing success measures to sustain the change.
• Effectively communicated with managers, peers and business partners on deliverables, timelines and support needed.
• Conducted multiple monitoring and control routines to prevent regulatory failures across multiple lines of business within Consumer Lending: First Mortgage, Home Equity, Vehicle Lending, and Custom Mortgage.
• Developed a “Control and Approval Intake Process” where I coordinated governance forum reviews to socialize change with the broader relevant audience, engaged stakeholders to ensure accurate and timely documentation.

Brea, California

• Managed critical change initiatives, projects, issues and programs as assigned with scope that spanned across all Consumer Lending products, processes and/or functions.
• Planed, organized, monitored and controlled projects using appropriate tools and techniques to ensure efficient and effective project completion and adherence to Enterprise and department standards.
• Responsible for deploying the Mortgage Platform Replacement project which included: deployment plans (with multiple iterations), Readiness Command Center, system access, subject matter expert support, overall.
• Planned and executed ten consecutive rounds of end-to-end Compliance User Acceptance Testing, Business Certification and Government Testing in a matrix reporting environment, including script development and creation.
• Managed design or redesign of processes or projects using six sigma methodologies for continuous process improvement and efficiency.

Diamond Bar, California, United States

West Covina, California

Responsible for daily implementation of manager's directives, supporting achievement of location sales and margin goals, ensuring positive customer experience, growing sales utilizing business to business sales tactics, and upholding company standards by ensuring the products are presentable to customers.

Santa Fe Springs, California

Los Angeles, California

For this temporary part-time assignment I reported to the Director of Fans Relations and was responsible for coordinating off-site fan development activities, updating season ticket holder account information, fulfilling renewal incentives, researching promotional giveaways, designing the MVP Rewards Program for the 2011-12 season, assisting at season.

Vallejo, California

San Dimas, California, United States

Bs, Business Administration And Management

International Business/ Logistics

General Education/ Business