Nicholas Johnson Email & Phone Number

New York, Ny, Us

Power Apps, Sharepoint, Teams, and various related platforms administrator on a GCC tenant. Gen AI implementation, Azure open AI, power shell scripting, and more.

Cosworth and Motec data engineer, motec 127 display management, Porsche ICD management, GT4 RS and GT3 Cup car setup and maintenance. Porsche tools and setups. New car wiring setup ( Vbox, air boxes, cooling systems, blowers, series specific radio/antennae’s) IMSA weekend management, driver support, crew support, Porsche Sprint Challenge.

Managing Digital Experience SaaS tools, maintaining relationships with vendors toensure procurement is sustainable and efficient. Managing global hardware catalogsfor all End User Computer items including persona’s. New product implementation,cross divisional business unit partnership, project management, and EUC assetmanagement. Created SOP’s to include global procurement, asset management inService Now, extensive Ariba P2P work with manual catalog (CIF) updates andpunch out integrations with vendors. ITAM manager in Service Now, vendor riskassessments, and more. Responsible for M&A/Divestiture EUC and personalizedEUC. Data mining, creating value from raw data, Tableau, Splunk, and Power BI. End-to-end EUC procurement workstream owner globally. Familiar with JAMF, Entra,Azure, SCCM, and Microsoft systems. Agile methodologies experience. Supervised team of digital engineers responsible for DEX.

New York, New York

• Educated C-suite executives on various software collections, simplifying end-user experiences.• Collaborated with executives to introduce innovative techniques, maximizing technology utilization.• Applied ITIL V3 and Agile Project Management methodologies to align with corporate policies and guidelines.• Partnered with OCM teams for Windows 10/Lenovo projects, contributing to successful implementations.• Developed dashboards tracking NPS scores and metrics to provide actionable insights.

Charlottesville, Virginia Area

Tier 3 admin for Microsoft Office 365, supported 30K employees during largemigration, basic power shell scripting, Skype/Teams admin, and various Microsoftproduct support. Active Directory support including users, objects, and contacts.

IMSA GS/GTD crew member.

Charlottesville, Virginia Area

Trained and mentored 15+ new employees resulting in increased NPS scores, On-time percentages, and flight efficiency, utilizing Delta’s Learning management system (LMS) to be in compliance with FAA/Government/Delta guidelines, creating curriculum based instructor led trainings for below wing operations to include de-icing operations, Powered Industrial Equipment, aircraft pushback , and more. United Airlines De-icing instructor, mentoring/coaching employees for above and below wing operations, maintained 70+ employee transcripts for recurrent training to ensure passenger/employee safety, developing employees to achieve personal growth, environmental coordinator, access to 20+ direct reports for ensuring station compliance, and more

Charlottesville Albemarle Airport (Cho)

Providing highest level of service to all passengers. Assisting with reservations, ticketing, and adjustments to itineraries. Keeping passengers informed and up to date. Completing activities, all associated paperwork, and computer related entities in reference to boarding/deplaning. Dispatching aircraft. Coordinating with team to ensure luggage is properly delivered. Accepting Delta DASH shipments. Staying up to date with the FAA's and IATA's latest guidelines. HAZMAT/DG acceptance and shipping.

Charlottesville, Virginia Area

Inventory management, customer service, Dealer Management System's, BMW ETK, managing wholesale accounts, ADP/CDK, fixed operations, inventory, community involvement, building and fostering a rapport with clients, managing aftersales and business development, managing warranty returns and claims, supporting technicians in technical/mechanical diagnosis, PUMA cases and support, and more.

Charlottesville, Virginia

Assisting clients with Apple support, setting up home/business networks, training clients on how to maximize the capability of an OS X and iOS device, setting up device management for clients, teaching clients on CCTV systems, developing relationships with clients, creating customized troubleshooting guides for clients, developing training guides for classroom setting instructions, creating custom programs in Excel/Word for clients, and more

Charlottesville, Virginia Area

Business to business (B2B) manager, building long term relationships with the businesses of Charlottesville and surrounding areas, providing Apple support at the highest quality service possible, client engagement and satisfaction, teaching and mentoring employees to reach the highest level of service, profit and loss reports, building complete packages for individuals, store management and operations, marketing products to businesses, product demonstration, showing clients products to maximize efficiency, and more.

Best Buy Mobile 2807

Oversees store operations, manages 50+ employees to ensure employees are up to date on current promotions and e-Learnings, creating personal goals with employees, coached and mentored employees on personal goals, responsible for inventory management, promoting a healthy work environment, key holder, ensuring workplace is organized and neat, performing ad set, reviewing all paperwork to ensure proper completion and execution, following Sprint, Verizon, AT&T's strict contract regulations, daily coaching logs, managing employees to promote positive and fun environment, and more

Volvo Of Charlottesville

Repairing customer vehicles on strict time lines, analyzing vehicle data to diagnose and repair, performing safety recalls, learning new procedures to maximize efficiency, and more