Nicholas U. Email & Phone Number

Midvale, Ut, Us

Midvale, Ut, Us

Atlanta, Ga, Us

In my most recent job role, I managed two Scrum teams, utilizing CA Rally to track team metrics, speed up feature delivery, and resolve critical bugs faster. By providing guidance to two diverse teams, one onshore and one offshore, I drive agile transformation through sprint planning, backlog refinement, stand-up meetings, retrospective, issue tracking, and have improved team velocity by 20% since my introduction.Accomplishments:♦ Introduced process improvements and training for release management, streamlining workflows and reducing bottlenecks to keep projects moving smoothly.♦ Built Python-based automation tools to simplify metrics gathering and release tracking, cutting manual reporting time and boosting data accuracy for performance insights.♦ Led Scrum of Scrums for a major integration project with Ford, managing five teams to ensure seamless communication and on-time delivery.♦ Converted complex developer user stories into business-friendly documentation, using real-time updates to keep stakeholders informed without overwhelming them with emails.♦ Standardized Agile workflows across teams, ensuring everyone was aligned on goals and roles. Delivered regular performance updates to keep the team efficient and on track.

Draper, Utah, Us

I played a key role in transforming Bitt's operations by driving cross-team collaboration and facilitating Agile ceremonies. My day-to-day involved leading three cross-functional teams, optimizing workflows via Jira and Asana, and mentoring additional SM hires as I moved into an interim Head of Agile role. I regularly worked on streamlining processes, automating reporting, and fostering a culture of continuous improvement to deliver high-quality solutions on time.Accomplishments: ♦ Automated metrics tracking within JIRA, cutting manual reporting time and enhancing team throughput, enabling the delivery of high-quality software solutions faster.♦ Stepped up as Interim Head of Agile, driving recruitment and onboarding of two Scrum Masters, which expanded team capacity, strengthened Agile alignment, and streamlined project delivery.♦ Conducted organization-wide Agile training sessions for Engineering, Product, and Business teams, improving team alignment and enhancing overall efficiency in project execution.♦ Removed roadblocks, increasing sprint velocity and shortening development cycles, driving continuous improvements across the software delivery process.

Atlanta, Ga, Us

I served as a Scrum Master for multiple cross-functional teams, focusing on meeting dynamic business needs while ensuring sprint goals were consistently achieved. My work involved defining and refining internal processes, automating workflows, and creating tools to streamline team operations. I also provided hands-on support to synchronize project milestones, enhance data accuracy, and deliver real-time visibility into team performance.Accomplishments:♦ Optimized team velocity through the implementation of transformative Agile practices and effective sprint planning.♦ Automated legacy processes and synchronized ServiceNow with Rally, reducing manual data entry and improving milestone tracking accuracy.♦ Launched two new teams by establishing efficient workflows, reducing sprint cycle times, and maintaining high-quality product delivery.♦ Designed interactive dashboards and templates for release tracking, enabling faster releases with fewer errors and better real-time visibility.

Draper, Utah, Us

I served as Scrum Master for the Post-Closing Department as part of the Process Development Team. I facilitated Agile ceremonies, documenting technical changes, and aligning cross-departmental objectives to streamline workflows. My role also included delivering Agile and Scrum training, fostering collaboration, and managing the entire product lifecycle to drive efficiency and deliver impactful results.Accomplishments: ♦ Enhanced process efficiency and project delivery by defining workflows and ensuring cross-departmental alignment.♦ Authored comprehensive technical documentation for post-closing departments, minimizing disruptions and improving communication clarity.♦ Led Agile and Scrum training initiatives across departments, boosting team adoption rates and improving collaboration.♦ Oversaw product vision and execution, increasing product adoption and reducing time-to-market.

Provo, Ut, Us

I supported the IT and Product Development teams as a Scrum Master, facilitating Agile ceremonies to enhance collaboration and efficiency.Accomplishments: ♦ Developed comprehensive project documentation that streamlined the execution of medium to large-scale IT projects, driving revenue growth and boosting client satisfaction.♦ Improved development processes and project timelines by streamlining workflows and leading Agile practices across IT and Product Development teams.

Salt Lake City, Ut, Us

Accomplishments: ♦ Successfully managed the rebranding process, delivering high-quality marketing assets that aligned with WGU's vision and goals.♦ Implemented JIRA and Confluence, enhancing the marketing team's project tracking and collaboration capabilities.

Round Rock, Texas, Us

As Scrum Master, I oversaw the development and maintenance of EMC.com’s infrastructure, managing system performance and disaster recovery. I worked with cross-functional international teams to deliver complex projects while simultaneously leading multiple high-priority initiatives.Accomplishments: ♦ Directed over 15 high-value projects totaling $30M, achieving on-time delivery and reducing operational costs through effective project management techniques.