Created daily ‘lifestyle’ content ensuring highest engagement possible with viewers, including various social media posts. Interviewed over a dozen people weekly with ‘viewer interest’ in mind. Liaised between different internal departments (Sales and Production) dedicating focused communication which established a culture of timely decisiveness. Communicated with dozens of potential interviewees at once, planned weeks in advance providing safeguards– all in the name of fresh content.

- Collected information pertaining to newsworthy events of the day culminating in their airing in a timelyfashion. Shepherded stories from thoughts and musings to video.- Crafted five newscasts each Saturday and Sunday. All maintaining a local, national and internationalperspective; developing strong and trustworthy parasocial relationships with audience members.- Captained weekend crew securing continued reliable newscasts, toned down commandeering weekside tosafeguard amiable colleague relationships.

- Anchored the Morning Show to substitute for absent coworkers. Edited news stories on the fly to ensureaccurate grammar and active understandability for the audience while live on television.- Followed story leads to their fullest extent; crafted engaging and relevant news material by way of various media: interviews, scripting, B-Roll, and editing.- Reported own produced content live every morning from 6am-7am, including Tuesday Trivia, Throwback Thursday, and Question of the Day. Maintained social media presence for the Morning Show through active engagement within Question of the day.

- Illustrated stories to vacationing guests, tailoring stories to said audience.- Led guests through estate, keeping tours under relegated time specifications.- Socialized with guests, created an environment of storytelling.

-Led initiatives in training newcomers to operations of coffee bar and machinery while introducing the team partnershipof Starbucks corporate culture.- Supervised and oversaw early morning shifts and established an environment of cooperation and detailed organization to ensure smooth coordination of high volume traffic.- Established dynamic customer service ensuring the continuation of customer satisfaction and enacted a system of care in dealing with customers at every level.-Assumed a positive attitude and determination of working under pressure in a high stress environment which allowed a route for promotion and future leadership positions.

- Directed and advised owner on new ideas for marketing and business strategies which would connect with our core customer base and entice a new generation of clientele within the community.- Facilitated coffee cultural communication and acted as liaison in general public's understanding of custom coffees and homegrown coffee farmers.- Forged new concepts in the system of baking and food presentation which assisted in lead time reduction and a revolutionary marketable presentation.-Recognized as a substantial contributing factor in receiving the “Best Coffee Shop in Southern Minnesota for 2013” award.