Nichole Dousharm (Libby) Cspo Email & Phone Number

Syracuse, New York, United States

Passionate about connecting the dots between product, user experience, and technology, I bring a strong foundation in Product Ownership, Project Management, and Business Analysis. I thrive on transforming challenges into opportunities for innovation and sustainable growth. Using data-driven insights, I drive success by consistently delivering quality outcomes. Let's create impactful solutions together! 🚀 #ProductOwnership #ProjectManagement #BusinessAnalysis #InnovationForGrowth

Oriskany, New York, United States

•Successful assisted with the migration and release of a new payment engine.•Mainframe maintenance of USD funds transfer system•Supported the development of s new user interface that maintained charging structures•Lead Business Analyst for yearly SWIFT related suite of changes for all banking networks

Oriskany, Ny

*Collaborated with internal teams for accurate data reporting, facilitated testing and approval of business requirements, and delivered detailed specifications covering system functionality and workflows. *Partnered with cross-functional teams to identify new solutions and optimize existing technology for data analysis. *Supported a learning environment by training junior team members and driving process improvement initiatives

Oriskany, Ny

*Results-driven Business Analyst with expertise in test script creation, stakeholder interaction, and documentation/reporting.*Proficient in operational workflows, development testing, and implementation, contributing to successful system enhancement initiatives.*Skilled in daily self-audits for process integrity, with a focus on financial accuracy in fund reversals and clarifications.*Experienced in training new personnel on domestic wire payments, fees, and payment clarifications. Well-versed in handling Telex S.W.I.F.T messages, demonstrating strong analytical abilities for effective decision-making.*Proactive in identifying opportunities for system enhancements and contributing to strategic initiatives.Engages in reporting and analysis for informed decision-making.