Nick Wallace - Cspo, Csm Email & Phone Number

Paris, Fr

Greenville, Sc, Us

San Diego, California, United States

Best Worlds is an E-commerce development agency with a 15-year history and partnering with global titans like Adobe, Shopify and Magento.• Oversee day to day ecommerce agency operations, SaaS product design, agile methodologies, and scaling of API integrations, driving team performance, customer engagement, competitive analysis to fuel business growth • Collaborate closely with customers, gathering actionable feedback to continuously refine our SaaS offering, CartSave, features and improve the product roadmap - resulting in 3 successful app launches on Shopify, BigCommerce and Magento’s marketplaces. • Manage the full lifecycle product development and roadmap management for CartSave, increasing abandoned cart recovery rates by 100% through strategic feature prioritization based on data-driven insights• Spearheaded product roadmap and lifecycle with Heartland Retail and Klaviyo to develop a seamless API integration, empowering retail operations to enhance customer engagement and drive revenue growth through targeted email marketing campaigns • Direct product development using Agile methodologies, managing the full lifecycle from requirements gathering and user story creation to product launch and post-launch support.• Facilitate cross-functional UI/UX review sessions throughout the product development lifecycle to ensure user-centered design principles were met, resulting in improved user retention and increased adoption.• Increased Key Client's ARR by 16.8% integrating Klevu machine learning search backend with award winning A/B testing• Reduced average SaaS integration onboarding by 50% through standardizing lifecycle from prospect to delivery• Lead ongoing professional development initiatives for team members, fostering growth through hands-on projects, incentive programs, targeted trainings, and industry certifications to drive both individual and company success

San Diego, California, United States

San Diego, California, United States

Kalamazoo, Michigan, United States

Harbor Farms is a state-of-the-art, vertically integrated cannabis corporation backed by private equity funding exceeding $20M.Hired & managed operations team of 30 to lead product development and sales growth supporting launch of new $10M facility. Accelerated team growth from 0 to 50+ employees and $2M in revenue within first 3 months (scaled to $1M in monthly sales)KEY HIGHLIGHTS; Operations, Client Management, Supply Chain Management:• Sourced & secured partnerships with 10+ key industry groups• Launched new brick & mortar retail location• Led communications with state/local gov't, clients & suppliers to drive compliance & secure permits• Formalized & launched $5M processing facility partnering with contractors, officials & vendors• Designed end-to-end supply chain management system including planning, logistics, procurement of COGs such as packaging, shipping, supplier relations, inventory, and selection of building location; o Championed new ERP implementation as main subject matter expert o Managed distribution to fulfill $2M in orders during final 6 months of tenure

Greater Denver Area

Oz Botanical is a leading provider of hemp-based nutraceuticals with worldwide employees, and European ownership.Hired as 1st U.S. employee to replicate EU success by transforming global operations strategy for hemp-based nutraceuticals. Recruited, trained, and managed a team of 15 Architects, Engineers, Contractors & Project Managers to operate a 25,000 square foot CBD extraction facility; KEY HIGHLIGHTS; • Lead all sales, supply chain, SAP integration, licensing and permitting efforts• Directed project management between contractors & stakeholders to launch facility with $5M budget• Built business/sales strategy & training that brought high-margin products to market in 3 months• Improved design quality of new products, resulting in $1M in first-year revenue

Erie, Co

Charlotte, North Carolina Area

European-based medical device manufacturer with a strong presence in the U.S. healthcare market with product lines in wound care management and compression therapy.Led team of 6 Engineers to execute transformation of 3 FDA-regulated labs, paving the way for business expansion and development of multiple new class 2 medical devices.KEY HIGHLIGHTS;• Analyzed manufacturing data using statistical tools to establish new quality control parameters• Launched pilot for R&D lab; analyzed product performance data against competitors that supported global marketing campaigns• Formalized quality control testing parameters for medical devices by analyzing manufacturing data • Reduced scrap waste by 5% in 4 straight quarters & reduced incident reports by 42% in 2017

East Lansing, Mi

Master Of Science - Ms, Industrial Engineering, 3.8

Data Science

Bachelor’S Degree, Chemistry

Physics minor