Nick Acciarito Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Australia

Melbourne, Australia

Strategic and frontline role overseeing B2B client support, opportunity management, and service solutions across national teams. Ongoing internal service and system development projects to support new implementations and client partnerships. Management of major accounts, commercial team and business development team.

Melbourne, Australia

Provided financial modelling to support all business units including tender level commercials for several enterprise accounts.Overall management responsibility of Amtek’s largest corporate account.Led commercial negotiations and contract implementation for the Victorian Transport Ticketing Maintenance contract.Focused on service excellence and customer.

Melbourne, Australia

Responsible for employing an in-house software development team and managing the development cycle of a custom software solution. Implementation of real-time business to business system integration and redundancy. Delivering business performance metrics to the executive team and functionally scoping with both internal and external clients were also key.

Melbourne, Australia

Performed a dual role during this term to assist during a change in leadership. Duties included monitoring of National performance metrics, escalation management and mentoring of supervisors.

Melbourne, Australia

Management responsibility of service level performance across all accounts and approximately 25 FTE direct reports. Quality control of services performed and main point of escalation for key clients. Responsible for change management and project management.

Melbourne, Australia

Responsible for a team of technicians delivering maintenance and installation services of electronic equipment. Meeting service levels and liaising with technicians, management team and the customer.