- Observed user behaviors and interactions with shipped game titles in a commercial setting- Maintained a storewide yearly average of 95% game uptime- Performed routine preventative maintenance on all arcade games- Tested game hardware in order to identify and prevent any points of failure- Engaged in training focused on repairing simulation style arcade games - Engaged in training focused on management practices based on team leadership and methods of training

- Performed routine preventative maintenance on all arcade games- Tested game hardware in order to identify and prevent any points of failure- Engaged in training focused on repairing redemption style arcade games- Sold prizes using Point of Sales (POS) systems

- Diagnosed issues with arcade games based on guest feedback and weekly play test results- Repaired hardware and electrical components of broken games- Engaged in training focused on repairing Coin Action and Ledge arcade games

- Engaged in guest recovery strategies in order to assist guests with any issues they had with our games and encourage further positive experiences- Maintained the upkeep of the game room through thorough daily cleanings on all games and areas of high guest activity

- Designed the application’s systems of interactions collaboratively in a small team, focusing on branching narrative and UX design- Developed the application’s drawing tools, persistent data, and image exporting using TypeScript and external JavaScript libraries (PaperJS) within the React framework- Wrote copy for the website's front page to highlight the project's features- Wrote internal technical documentation on team designs and code bases for future software developers-… Show more - Designed the application’s systems of interactions collaboratively in a small team, focusing on branching narrative and UX design- Developed the application’s drawing tools, persistent data, and image exporting using TypeScript and external JavaScript libraries (PaperJS) within the React framework- Wrote copy for the website's front page to highlight the project's features- Wrote internal technical documentation on team designs and code bases for future software developers- Held daily team standups to facilitate the discussion of team progress as well as feedback from the rest of the team- Delegated tasks to team members using GitHub proiect boards- Presented my team’s progress and demonstrated in-development features to supervisors and production management on a weekly basis Show less

- Created a library of commands in JavaScript within the Twine application targeting writers of hypertext fiction with little to no prior coding experience- Wrote and developed a short branching narrative in order to demonstrate the library’s uses- Designed a UI template for character profiles using CSS- Wrote technical documentation to explain the intended uses for the code library

- Sold tickets and concessions using Point of Sales (POS) systems- Collaborated in a small team to cultivated a positive guest experience- Cleaned theaters in order to prepare them for subsequent film showings as well as food and beverage stations during closing procedures

- Collaborated with the Cumberland Valley High School Computer Science Department and Deloitte to run a social media account advertising local tech based learning programs- Photographed students engaged in programs ran by Deloitte to be used for social media promotion