o Develop overall marketing technology scope, phase planning & development, and identification of project deliverables.o Manage all aspects of marketing automation implementation as well as other systems & platforms.o Plan, configure, & execute custom marketing and advertising campaigns dependent on client needs using a combination of Marketing Automation platforms, DSP’s, proprietary text/SMS platform, social media, reporting platforms, including Google Analytics & Manifest Insights, and site auditing tools such as SEM Rush. o Build lead scoring models & customer segmentation strategy.o Implement, analyze & optimize marketing automation & programmatic marketing campaigns using a variety of DSP’so Manage & help build a variety of client subscriber bases, some over 100,000 unique contacts, in SharpSpring, MailChimp & Constant Contact.o Listen to client needs, budget, and ideas while staying on top of design trends in order to deliver unique, well developed, and inspired creative assets. o Create & manage digital assets for clients including creative graphics, logos, copy, fonts, & entire visual centers.

I was promoted from Warehouse Manager to Warehouse Manager/Service Manager due to excellent performance.o Manage, assess, and adjust inventory levels, ensuring store, warehouse, and service department are properly stocked.o Ensure that all customer orders and internal store transfers are shipped correctly according to the guidelines and procedures set by Jon Don corporate offices and the Department of Transportation.o Organize daily work queues for technicians based on daily queue of repair orders. o Coordinate with vendors to locate parts, discuss warranties, and troubleshoot equipment. o Communicate with customers, offer correct repair cost estimates, and ensure proper billing. o Complete administrative tasks, including scheduling service appointments, warranty paper work, customer returns, OS&D’s (over, short, & damaged), and manual purchase orders.